:root{--dost-support-red:#ed1530;--dost-support-navy:#111f31}.dost-support-launcher{position:fixed;right:max(22px,env(safe-area-inset-right));bottom:max(22px,env(safe-area-inset-bottom));z-index:1055;display:flex;align-items:center;gap:9px;min-height:50px;padding:0 19px;border:0;border-radius:999px;background:var(--dost-support-red);color:#fff;font:700 14px/1 inherit;box-shadow:0 12px 34px rgba(237,21,48,.28);cursor:pointer}.dost-support-launcher:focus-visible,.dost-support-panel a:focus-visible,.dost-support-panel button:focus-visible{outline:3px solid #ffd1d8;outline-offset:3px}.dost-support-panel{position:fixed;right:max(22px,env(safe-area-inset-right));bottom:84px;z-index:1061;width:min(390px,calc(100vw - 32px));max-height:min(680px,calc(100dvh - 120px));overflow:auto;border:1px solid #e4e8ef;border-radius:18px;background:#fff;color:#172234;box-shadow:0 24px 70px rgba(15,31,49,.2)}.dost-support-backdrop{position:fixed;inset:0;z-index:1060;background:rgba(13,24,39,.28)}.dost-support-header{display:flex;align-items:center;justify-content:space-between;padding:18px 18px 15px;border-bottom:1px solid #edf0f4}.dost-support-header>div{display:flex;align-items:center;gap:11px}.dost-support-header span span{display:flex;flex-direction:column}.dost-support-header strong{font-size:15px}.dost-support-header small{margin-top:3px;color:#758096;font-size:11px}.dost-support-mark{display:grid;place-items:center;width:38px;height:38px;border-radius:12px;background:#fff0f2;color:var(--dost-support-red)}.dost-support-header button{width:42px;height:42px;border:0;background:transparent;color:#6c7687;cursor:pointer}.dost-support-body{padding:19px}.dost-support-body h2{margin:0 0 7px;font-size:18px}.dost-support-body>p{margin:0 0 17px;color:#6d778b;font-size:13px;line-height:1.55}.dost-support-actions{display:grid;gap:9px}.dost-support-actions a,.dost-support-actions button{display:grid;grid-template-columns:24px 1fr 18px;align-items:center;gap:9px;width:100%;min-height:49px;padding:0 13px;border:1px solid #e2e6ed;border-radius:10px;background:#fff;color:#263146;text-align:left;text-decoration:none;font:600 13px inherit;cursor:pointer}.dost-support-actions a:first-child{border-color:var(--dost-support-red);background:#fff8f9;color:var(--dost-support-red)}.dost-support-actions b{justify-self:end}.dost-support-faq{margin-top:12px;padding:12px;border-radius:10px;background:#f7f8fa}.dost-support-faq details+details{margin-top:8px}.dost-support-faq summary{cursor:pointer;font-weight:700;font-size:12px}.dost-support-faq p{color:#677286;font-size:12px;line-height:1.5}.dost-support-faq>a{display:inline-block;margin-top:10px;color:var(--dost-support-red);font-size:12px;font-weight:700}.dost-support-footer{display:flex;gap:9px;padding:14px 18px calc(14px + env(safe-area-inset-bottom));border-top:1px solid #edf0f4;color:#717c8e;font-size:11px;line-height:1.45}.dost-support-loading,.dost-support-error{display:flex;align-items:center;justify-content:center;gap:10px;min-height:220px;padding:30px;color:#6d778b}.dost-support-open{overflow:hidden}@media(min-width:769px){.dost-support-backdrop{display:none}}@media(max-width:768px){.dost-support-launcher{right:14px;bottom:max(76px,calc(12px + env(safe-area-inset-bottom)));min-height:48px}.dost-support-panel{inset:auto 0 0;width:100%;max-height:min(88dvh,760px);border-radius:20px 20px 0 0}.dost-support-backdrop{background:rgba(13,24,39,.52)}.dost-support-body{padding-bottom:24px}}
.support-account-panel{overflow:hidden}.support-page-head{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;padding:25px;border-bottom:1px solid #e7eaf0}.support-page-head h1{margin:8px 0 5px;color:#111d30;font-size:25px}.support-page-head p{margin:0;color:#758096}.support-back{color:#6d778b;font-size:13px;text-decoration:none}.support-primary{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:44px;padding:0 18px;border:0;border-radius:9px;background:var(--dost-support-red);color:#fff!important;font-weight:700;text-decoration:none;cursor:pointer}.support-filters{display:flex;gap:8px;padding:18px 25px;overflow:auto;border-bottom:1px solid #edf0f4}.support-filters a{padding:8px 13px;border:1px solid #e2e6ed;border-radius:999px;color:#596579;font-size:12px;font-weight:700;text-decoration:none;white-space:nowrap}.support-filters a.is-active{border-color:#ffd0d6;background:#fff2f4;color:var(--dost-support-red)}.support-ticket-list>a{position:relative;display:grid;grid-template-columns:42px minmax(190px,1fr) auto 140px 22px;align-items:center;gap:13px;padding:18px 25px;border-bottom:1px solid #edf0f4;color:#1c283b;text-decoration:none}.support-ticket-icon{display:grid;place-items:center;width:42px;height:42px;border-radius:12px;background:#f2f4f7;color:#6b7688}.support-ticket-main{display:flex;flex-direction:column;min-width:0}.support-ticket-main strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.support-ticket-main small{margin-top:5px;color:#7c8697}.support-ticket-list time{color:#7c8697;font-size:12px}.support-status{display:inline-flex;align-items:center;justify-content:center;padding:7px 10px;border-radius:999px;background:#eef1f5;color:#586477;font-size:11px;font-weight:800;white-space:nowrap}.support-status-open,.support-status-in_review{background:#fff4d8;color:#9a6a00}.support-status-waiting_for_customer{background:#eaf2ff;color:#2e65a8}.support-status-answered{background:#e7f8ed;color:#178448}.support-status-resolved{background:#e4f8ef;color:#08775b}.support-status-closed{background:#edf0f3;color:#66707e}.support-unread{position:absolute;top:10px;left:54px;display:grid;place-items:center;min-width:19px;height:19px;border-radius:999px;background:var(--dost-support-red);color:#fff;font-size:10px}.support-form{display:grid;gap:18px;padding:25px}.support-form label{display:grid;gap:8px;color:#263247;font-size:13px;font-weight:700}.support-form input,.support-form select,.support-form textarea{width:100%;padding:12px 14px;border:1px solid #dce1e8;border-radius:9px;background:#fff;color:#172234;font:500 14px inherit}.support-form textarea{resize:vertical}.support-form small{color:#8790a0;font-weight:500}.support-form-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}.support-security-notice{padding:13px 15px;border:1px solid #ffd9a3;border-radius:9px;background:#fff9ed;color:#79500b;font-size:12px;line-height:1.5}.support-check{grid-template-columns:20px 1fr!important;align-items:start;line-height:1.5}.support-check input{width:18px;height:18px;margin-top:1px}.support-submit{width:100%;min-height:50px}.support-order-summary{display:flex;align-items:center;gap:12px;margin:20px 25px;padding:14px;border:1px solid #e2e6ed;border-radius:11px;background:#fafbfc}.support-order-summary>i{font-size:20px;color:var(--dost-support-red)}.support-order-summary span{display:flex;flex:1;flex-direction:column}.support-order-summary small{color:#7c8697}.support-order-summary em{font-style:normal;color:#657185;font-size:12px}.support-thread{display:grid;gap:14px;padding:20px 25px}.support-message{max-width:82%;padding:15px;border-radius:13px;background:#f2f4f7}.support-message-agent{justify-self:end;background:#fff0f2}.support-message header{display:flex;justify-content:space-between;gap:20px;margin-bottom:8px;font-size:12px}.support-message time{color:#7c8697}.support-message p{margin:0;color:#344055;font-size:13px;line-height:1.65}.support-attachments{display:grid;gap:8px;margin:0 25px 20px;padding:15px;border:1px solid #e2e6ed;border-radius:10px}.support-attachments a{color:#344055;text-decoration:none}.support-attachments a small{color:#8790a0}.support-reply{margin:0 25px 20px;padding:18px;border:1px solid #e2e6ed;border-radius:12px}.support-ticket-actions{display:flex;padding:0 25px 20px}.support-ticket-actions button{min-height:40px;padding:0 14px;border:1px solid #dce1e8;border-radius:8px;background:#fff;color:#445065;cursor:pointer}.support-events{margin:0 25px 25px;padding:14px;border:1px solid #e2e6ed;border-radius:10px}.support-events summary{cursor:pointer;font-weight:700}.support-events ol{margin:15px 0 0;padding-left:20px}.support-events li{padding:5px;color:#596579;font-size:12px}.support-events time{float:right;color:#8a93a2}@media(max-width:768px){.support-page-head{padding:18px;flex-direction:column}.support-page-head .support-primary{width:100%}.support-filters,.support-form,.support-thread{padding-left:18px;padding-right:18px}.support-form-grid{grid-template-columns:1fr}.support-ticket-list>a{grid-template-columns:38px minmax(0,1fr) auto;padding:15px 18px}.support-ticket-list>a>time,.support-ticket-list>a>.fa-chevron-right{display:none}.support-ticket-list .support-status{grid-column:2}.support-order-summary,.support-reply,.support-attachments,.support-events{margin-left:18px;margin-right:18px}.support-message{max-width:92%}}
.dost-support-header>div{min-width:0;flex:1}.dost-support-header>div>span:last-child{display:flex;min-width:0;flex-direction:column}.dost-support-header>div>span:last-child strong{line-height:1.25;overflow-wrap:anywhere}.dost-support-header>div>span:last-child small{display:block;line-height:1.35}.dost-support-form-header{gap:6px}.dost-support-form-header>button{flex:0 0 42px}.dost-support-form-header>div{justify-content:flex-start}.dost-support-panel.is-form{width:min(440px,calc(100vw - 32px))}.support-widget-form{display:grid;gap:14px;padding:17px 18px 20px}.support-widget-form label{display:grid;gap:6px;color:#263247;font-size:12px;font-weight:700}.support-widget-form input,.support-widget-form select,.support-widget-form textarea{box-sizing:border-box;width:100%;padding:10px 12px;border:1px solid #dce1e8;border-radius:9px;background:#fff;color:#172234;font:500 13px/1.4 inherit}.support-widget-form textarea{min-height:105px;resize:vertical}.support-widget-form small{color:#7e8999;font-size:10px;font-weight:500;line-height:1.4}.support-widget-form .support-check{display:grid}.support-widget-form .support-check span{font-size:10px;font-weight:500}.support-widget-form.is-busy{pointer-events:none;opacity:.72}.support-widget-form-error{padding:10px 12px;border:1px solid #ffc4cc;border-radius:8px;background:#fff1f3;color:#a9162b;font-size:11px}.support-file-control{position:relative;display:flex!important;align-items:center;gap:9px;min-height:44px;padding:5px 8px;border:1px solid #dce1e8;border-radius:9px;background:#fff;overflow:hidden}.support-file-input{position:absolute!important;width:1px!important;height:1px!important;opacity:0;pointer-events:none}.support-file-button{display:inline-flex;flex:0 0 auto;align-items:center;gap:6px;padding:8px 10px;border-radius:7px;background:#f1f3f7;color:#263247;font-size:11px;font-weight:700;cursor:pointer}.support-file-name{min-width:0;overflow:hidden;color:#707b8c;font-size:11px;font-weight:500;text-overflow:ellipsis;white-space:nowrap}.support-file-control:focus-within{outline:3px solid #ffd1d8;outline-offset:2px}.dost-support-success{display:flex;flex-direction:column;align-items:center;padding:28px 22px 24px;text-align:center}.dost-support-success-icon{display:grid;place-items:center;width:58px;height:58px;border-radius:50%;background:#e6f8ed;color:#16a05a;font-size:25px}.dost-support-success h2{margin:16px 0 7px;font-size:19px}.dost-support-success>p{margin:0;color:#6e798b;font-size:12px;line-height:1.5}.dost-support-success dl{width:100%;margin:20px 0;padding:4px 14px;border:1px solid #e5e9ef;border-radius:10px}.dost-support-success dl>div{display:flex;justify-content:space-between;gap:16px;padding:10px 0}.dost-support-success dl>div+div{border-top:1px solid #edf0f4}.dost-support-success dt{color:#788395;font-size:11px}.dost-support-success dd{margin:0;color:#202c40;font-size:11px;font-weight:800}.dost-support-success-note{margin-bottom:17px!important}.dost-support-success .support-primary,.dost-support-secondary{box-sizing:border-box;width:100%;min-height:44px}.dost-support-secondary{display:flex;align-items:center;justify-content:center;margin-top:9px;border:1px solid #dde2e9;border-radius:9px;background:#fff;color:#344055;text-decoration:none;font-size:12px;font-weight:700}.dost-support-link-button{margin-top:13px;border:0;background:transparent;color:#6e798b;font-size:11px;text-decoration:underline;cursor:pointer}@media(max-width:768px){.dost-support-panel.is-form{width:100%;max-height:92dvh}.support-widget-form{padding-bottom:calc(22px + env(safe-area-inset-bottom))}}
.dost-support-panel:not(.is-form){width:min(430px,calc(100vw - 32px));max-height:min(760px,calc(100dvh - 118px));border-color:#dce2ea;border-radius:22px;box-shadow:0 26px 80px rgba(12,29,48,.24)}.dost-support-panel:not(.is-form) .dost-support-header{min-height:88px;box-sizing:border-box;padding:20px 24px;border-bottom-color:#e1e6ed}.dost-support-brand{gap:16px!important}.dost-support-panel:not(.is-form) .dost-support-mark{width:50px;height:50px;border-radius:15px;background:linear-gradient(145deg,#ffe9ed,#fff5f6);font-size:22px}.dost-support-panel:not(.is-form) .dost-support-header strong{color:#172436;font-size:19px;font-weight:800;letter-spacing:-.25px}.dost-support-panel:not(.is-form) .dost-support-header small{margin-top:4px;color:#778397;font-size:13px}.dost-support-panel:not(.is-form) .dost-support-header>button{font-size:20px}.dost-support-panel:not(.is-form) .dost-support-body{padding:29px 24px 24px}.dost-support-panel:not(.is-form) .dost-support-body h2{margin:0 0 10px;color:#172436;font-size:24px;font-weight:800;letter-spacing:-.45px}.dost-support-panel:not(.is-form) .dost-support-body>p{margin:0 0 24px;color:#748094;font-size:14px;line-height:1.5}.dost-support-panel:not(.is-form) .dost-support-actions{display:grid;gap:14px}.dost-support-panel:not(.is-form) .dost-support-actions>a,.dost-support-panel:not(.is-form) .dost-support-actions>button{box-sizing:border-box}.dost-support-panel:not(.is-form) .dost-support-action-primary{display:grid;grid-template-columns:46px minmax(0,1fr) 20px;gap:13px;min-height:72px;padding:0 20px;border:0;border-radius:14px;background:linear-gradient(135deg,#ed0f2e,#ff1738);box-shadow:0 13px 28px rgba(237,15,46,.22);color:#fff}.dost-support-panel:not(.is-form) .dost-support-action-primary>strong{font-size:17px;font-weight:800}.dost-support-primary-icon{position:relative;display:grid;place-items:center;width:40px;height:40px;font-size:25px}.dost-support-primary-icon .fa-plus-circle{position:absolute;right:-2px;bottom:0;border:2px solid #f31333;border-radius:50%;background:#fff;color:#fff;font-size:14px}.dost-support-panel:not(.is-form) .dost-support-action-primary>b{color:#fff;font-size:18px}.dost-support-panel:not(.is-form) .dost-support-action-tickets{display:grid;grid-template-columns:45px minmax(0,1fr) 20px;gap:13px;min-height:82px;padding:0 20px;border:1px solid #dbe1e9;border-radius:14px;background:#fff;color:#172436}.dost-support-action-tickets>i{font-size:28px}.dost-support-action-copy{display:flex!important;min-width:0;flex-direction:column}.dost-support-action-copy strong{font-size:16px;font-weight:800}.dost-support-action-copy small{margin-top:4px;color:#758196;font-size:12px;font-weight:500}.dost-support-action-tickets>b{font-size:18px}.dost-support-action-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.dost-support-panel:not(.is-form) .dost-support-action-grid>a,.dost-support-panel:not(.is-form) .dost-support-action-grid>button{display:flex;align-items:center;justify-content:flex-start;gap:12px;min-width:0;min-height:66px;padding:0 17px;border:1px solid #dbe1e9;border-radius:13px;background:#fff;color:#172436;text-decoration:none;cursor:pointer}.dost-support-action-grid i{flex:0 0 auto;font-size:24px}.dost-support-action-grid strong{overflow:hidden;font-size:14px;font-weight:800;text-overflow:ellipsis;white-space:nowrap}.dost-support-panel:not(.is-form) .dost-support-faq{margin-top:14px;padding:14px 15px;border:1px solid #e1e6ed;border-radius:12px;background:#f8f9fb}.dost-support-panel:not(.is-form) .dost-support-footer{align-items:center;min-height:58px;box-sizing:border-box;padding:15px 24px calc(15px + env(safe-area-inset-bottom));border-top-color:#e1e6ed;background:#fbfcfd;color:#748094;font-size:12px}.dost-support-panel:not(.is-form) .dost-support-footer i{font-size:18px}.dost-support-launcher{min-height:56px;padding:0 24px;border-radius:999px;background:linear-gradient(135deg,#ed0f2e,#ff1738);font-size:15px;box-shadow:0 15px 35px rgba(237,15,46,.32)}.dost-support-launcher>i{font-size:20px}@media(max-width:768px){.dost-support-panel:not(.is-form){width:100%;max-height:90dvh;border-radius:22px 22px 0 0}.dost-support-panel:not(.is-form) .dost-support-header{min-height:80px;padding:16px 18px}.dost-support-panel:not(.is-form) .dost-support-mark{width:44px;height:44px}.dost-support-panel:not(.is-form) .dost-support-header strong{font-size:17px}.dost-support-panel:not(.is-form) .dost-support-body{padding:22px 18px 20px}.dost-support-panel:not(.is-form) .dost-support-body h2{font-size:22px}.dost-support-panel:not(.is-form) .dost-support-action-primary{min-height:66px;padding:0 16px}.dost-support-panel:not(.is-form) .dost-support-action-primary>strong{font-size:15px}.dost-support-panel:not(.is-form) .dost-support-action-tickets{min-height:74px;padding:0 16px}.dost-support-action-grid{gap:9px}.dost-support-panel:not(.is-form) .dost-support-action-grid>a,.dost-support-panel:not(.is-form) .dost-support-action-grid>button{min-height:60px;padding:0 13px}.dost-support-action-grid i{font-size:21px}.dost-support-action-grid strong{font-size:12px}.dost-support-launcher{right:14px;min-height:50px;padding:0 18px}}
.dost-support-primary-icon .fa-plus-circle{color:#f31333}

/* Support Center reference layout */
.support-ticket-index{min-height:590px}.support-ticket-index-head{align-items:center}.support-ticket-index-head h1{margin-top:0}.support-ticket-search{position:relative;display:flex;align-items:center;margin:20px 25px 0}.support-ticket-search>i{position:absolute;left:16px;color:#758196;font-size:17px}.support-ticket-search input{box-sizing:border-box;width:100%;height:48px;padding:0 48px;border:1px solid #dce2ea;border-radius:10px;background:#fff;color:#172436;font:500 14px inherit}.support-ticket-search>a{position:absolute;right:10px;display:grid;place-items:center;width:32px;height:32px;color:#748094;text-decoration:none}.support-filters a{display:inline-flex;align-items:center;gap:6px}.support-filters a b{font-size:11px}.support-ticket-empty{display:flex;min-height:300px;box-sizing:border-box;align-items:center;justify-content:center;flex-direction:column;padding:35px;text-align:center}.support-ticket-empty-icon{position:relative;display:grid;place-items:center;width:82px;height:82px;margin-bottom:15px;border-radius:50%;background:linear-gradient(145deg,#ffe9ed,#fff6f7);color:var(--dost-support-red);font-size:34px}.support-ticket-empty-icon .fa-sparkles{position:absolute;right:13px;top:15px;font-size:13px}.support-ticket-empty>strong{color:#172436;font-size:18px}.support-ticket-empty>p{margin:7px 0 17px;color:#748094;font-size:13px}.support-ticket-empty>.support-primary{min-height:42px}.support-ticket-empty>button{margin-top:12px;border:0;background:transparent;color:var(--dost-support-red);font:700 12px inherit;cursor:pointer}.support-ticket-benefits{display:grid;grid-template-columns:repeat(3,1fr);margin:0 25px;padding:19px 0;border-top:1px solid #e5e9ef;color:#556176;font-size:12px}.support-ticket-benefits span{display:flex;align-items:center;justify-content:center;gap:10px}.support-ticket-benefits i{font-size:22px}

.support-create-page{box-sizing:border-box;width:min(1280px,calc(100% - 36px));margin:28px auto 50px;color:#172436}.support-create-breadcrumb{display:flex;align-items:center;gap:12px;margin-bottom:32px;color:#667286;font-size:13px}.support-create-breadcrumb a{color:#667286;text-decoration:none}.support-create-breadcrumb a:nth-of-type(2){color:var(--dost-support-red);font-weight:700}.support-create-breadcrumb>i{font-size:10px}.support-create-hero{display:flex;align-items:center;gap:22px;margin-bottom:14px}.support-create-hero-icon{display:grid;place-items:center;flex:0 0 76px;height:76px;border-radius:50%;background:linear-gradient(145deg,#ffe8ec,#fff7f8);color:var(--dost-support-red);font-size:34px}.support-create-hero h1{margin:0 0 7px;color:#111d30;font-size:34px;letter-spacing:-.7px}.support-create-hero p{margin:0;color:#69758a;font-size:15px}.support-create-security{display:flex;align-items:center;gap:13px;margin:0 0 28px 98px;padding:16px 18px;border-radius:10px;background:#fff1f3;color:#5e2630;font-size:13px}.support-create-security i{color:var(--dost-support-red);font-size:20px}.support-create-layout{display:grid;grid-template-columns:220px minmax(0,1fr);gap:28px}.support-create-guide{align-self:start;display:flex;flex-direction:column;padding:20px;border:1px solid #dfe4eb;border-radius:12px;background:#fff}.support-create-guide>strong{margin-bottom:10px}.support-create-guide>span{display:flex;align-items:center;gap:13px;min-height:68px;color:#536078;font-size:13px;line-height:1.45}.support-create-guide>span+span{border-top:1px solid #e6e9ef}.support-create-guide i{flex:0 0 26px;color:var(--dost-support-red);font-size:21px}.support-create-form{gap:20px;padding:26px;border:1px solid #dfe4eb;border-radius:13px;background:#fff;box-shadow:0 8px 28px rgba(24,40,62,.04)}.support-create-form .support-field{position:relative;display:block}.support-create-form .support-field>i{position:absolute;z-index:1;left:16px;top:17px;color:#657185;font-size:17px}.support-create-form .support-field>input,.support-create-form .support-field>select,.support-create-form .support-field>textarea{padding-left:48px;min-height:52px;border-radius:10px}.support-create-form .support-field-textarea textarea{min-height:155px;padding-top:15px;padding-bottom:28px}.support-create-form .support-field-textarea>b{position:absolute;right:12px;bottom:9px;color:#8a94a4;font-size:11px;font-weight:500}.support-dropzone{position:relative;display:flex!important;min-height:130px;box-sizing:border-box;align-items:center;justify-content:center;flex-direction:column;padding:18px;border:1.5px dashed #bfc8d5;border-radius:11px;background:#fbfcfd;cursor:pointer}.support-dropzone.is-dragging{border-color:var(--dost-support-red);background:#fff5f6}.support-dropzone>i{margin-bottom:8px;color:var(--dost-support-red);font-size:30px}.support-dropzone>strong{font-size:13px}.support-dropzone>strong u{color:var(--dost-support-red)}.support-dropzone>small{margin-top:6px}.support-dropzone>em{display:block;max-width:90%;margin-top:7px;overflow:hidden;color:#69758a;font-size:11px;font-style:normal;text-overflow:ellipsis;white-space:nowrap}.support-create-actions{display:flex;justify-content:flex-end;gap:12px;margin:2px -26px -26px;padding:20px 26px;border-top:1px solid #e4e8ee}.support-create-actions>a{display:inline-flex;min-width:100px;min-height:44px;align-items:center;justify-content:center;border:1px solid var(--dost-support-red);border-radius:9px;color:var(--dost-support-red);font-size:13px;font-weight:700;text-decoration:none}.support-create-actions .support-submit{width:auto;min-width:250px}

.dost-support-panel.is-form{width:min(520px,calc(100vw - 32px));max-height:min(820px,calc(100dvh - 110px));border-radius:22px}.dost-support-panel.is-form .dost-support-form-header{min-height:84px;box-sizing:border-box;padding:16px 22px}.dost-support-panel.is-form .dost-support-form-header>div{gap:14px}.dost-support-panel.is-form .dost-support-form-header .dost-support-mark{width:48px;height:48px;border-radius:14px;font-size:21px}.dost-support-panel.is-form .dost-support-form-header strong{color:#172436;font-size:19px;font-weight:800}.support-widget-create-modern{gap:16px;padding:22px 24px 26px}.support-widget-form-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px}.support-widget-create-modern label>span:first-child{font-size:13px}.support-widget-create-modern input,.support-widget-create-modern select,.support-widget-create-modern textarea{min-height:48px;padding:12px 14px;border-radius:10px;font-size:14px}.support-widget-create-modern textarea{min-height:130px}.support-widget-file{position:relative;display:grid!important;grid-template-columns:1fr auto;align-items:center;min-height:58px;padding:0 14px;border:1px solid #dce1e8;border-radius:10px;cursor:pointer}.support-widget-file>span{display:flex;align-items:center;gap:11px}.support-widget-file>span i{font-size:21px}.support-widget-file>span strong{font-size:14px}.support-widget-file>small{font-size:11px}.support-widget-file>em{grid-column:1/-1;display:none;color:#748094;font-size:10px;font-style:normal}.support-widget-file.has-files{padding-top:8px;padding-bottom:8px}.support-widget-file.has-files>em{display:block}.support-widget-check span{font-size:12px!important;color:#263247!important}.support-widget-response-note{display:flex;align-items:center;gap:10px;margin:0;color:#778397;font-size:12px}.support-widget-response-note i{font-size:19px}.support-widget-create-modern .support-submit{min-height:54px;font-size:15px}

@media(max-width:768px){.support-ticket-search{margin:16px 18px 0}.support-ticket-benefits{grid-template-columns:1fr;margin:0 18px;gap:12px}.support-ticket-benefits span{justify-content:flex-start}.support-create-page{width:calc(100% - 28px);margin-top:18px}.support-create-breadcrumb{overflow:auto;margin-bottom:22px;white-space:nowrap}.support-create-hero{align-items:flex-start}.support-create-hero-icon{flex-basis:54px;height:54px;font-size:24px}.support-create-hero h1{font-size:25px}.support-create-hero p{font-size:13px}.support-create-security{margin-left:0}.support-create-layout{grid-template-columns:1fr}.support-create-guide{display:none}.support-create-form{padding:18px}.support-create-form .support-form-grid{grid-template-columns:1fr}.support-create-actions{margin:0 -18px -18px;padding:16px 18px;flex-direction:column-reverse}.support-create-actions>a,.support-create-actions .support-submit{width:100%;min-width:0}.dost-support-panel.is-form{inset:auto 0 0;width:100%;max-height:94dvh;border-radius:22px 22px 0 0}.support-widget-create-modern{padding:18px 18px calc(22px + env(safe-area-inset-bottom))}.support-widget-form-grid{grid-template-columns:1fr 1fr}.support-widget-create-modern textarea{min-height:115px}}
@media(max-width:420px){.support-widget-form-grid{grid-template-columns:1fr}.support-widget-create-modern{gap:13px}.support-widget-file{grid-template-columns:1fr}.support-widget-file>small{margin:3px 0 0 32px}.dost-support-panel.is-form .dost-support-form-header{min-height:72px;padding:12px 14px}}
.support-widget-create-modern .support-widget-check{position:relative;display:block!important;grid-template-columns:none!important;cursor:pointer}.support-widget-create-modern .support-widget-check input{position:absolute!important;width:1px!important;height:1px!important;min-height:1px!important;margin:0!important;padding:0!important;overflow:hidden;opacity:0;pointer-events:none}.support-widget-create-modern .support-widget-check span{position:relative;display:block;padding-left:27px;font-size:12px!important;line-height:18px;color:#263247!important}.support-widget-create-modern .support-widget-check span:before{position:absolute;left:0;top:1px;width:15px;height:15px;box-sizing:border-box;border:1.5px solid #b9c2cf;border-radius:4px;background:#fff;box-shadow:0 1px 2px rgba(17,31,49,.05);content:"";transition:border-color .15s ease,background-color .15s ease,box-shadow .15s ease}.support-widget-create-modern .support-widget-check span:after{position:absolute;left:5px;top:3px;width:4px;height:8px;border:solid #fff;border-width:0 2px 2px 0;content:"";opacity:0;transform:rotate(45deg) scale(.7);transition:opacity .15s ease,transform .15s ease}.support-widget-create-modern .support-widget-check input:checked+span:before{border-color:var(--dost-support-red);background:var(--dost-support-red);box-shadow:0 3px 8px rgba(237,21,48,.2)}.support-widget-create-modern .support-widget-check input:checked+span:after{opacity:1;transform:rotate(45deg) scale(1)}.support-widget-create-modern .support-widget-check input:focus-visible+span:before{outline:3px solid #ffd1d8;outline-offset:2px}.support-widget-create-modern .support-widget-check:hover span:before{border-color:#8f9aaa}
.support-honeypot{position:absolute!important;left:-10000px!important;width:1px!important;height:1px!important;min-height:1px!important;opacity:0!important}.support-widget-recaptcha,.support-create-recaptcha{display:flex;justify-content:center;overflow:hidden}.support-widget-recaptcha .g-recaptcha{transform-origin:center top}@media(max-width:390px){.support-widget-recaptcha .g-recaptcha{transform:scale(.88);margin-bottom:-9px}}.support-create-form.is-guest>.support-form-grid:not(.support-guest-fields){grid-template-columns:1fr}.support-guest-ticket{max-width:980px}.support-guest-ticket .support-account-panel{border:1px solid #dfe4eb;border-radius:13px;background:#fff;overflow:hidden}.support-guest-fields{padding-bottom:2px}
.support-create-layout.support-create-layout-full,.dost-account-content>.support-create-page .support-create-layout.support-create-layout-full{grid-template-columns:minmax(0,1fr)}
.support-create-form .support-form-grid>label{align-self:start}.support-create-form .support-form-grid .support-field>select{height:52px}.support-order-field-hint{grid-column:2;margin-top:-10px;color:#8790a0;font-size:11px;font-weight:500}@media(max-width:768px){.support-order-field-hint{grid-column:1;margin-top:-8px}}

/* Refined support consent checkbox and authenticated create-page shell */
.support-check{position:relative;display:block!important;grid-template-columns:none!important;min-height:20px;line-height:1.5;cursor:pointer}.support-check input{position:absolute!important;width:1px!important;height:1px!important;min-height:1px!important;margin:0!important;padding:0!important;overflow:hidden;opacity:0;pointer-events:none}.support-check>span{position:relative;display:block;padding-left:28px;color:#263247;font-size:12px;font-weight:600;line-height:20px}.support-check>span:before{position:absolute;left:0;top:1px;width:16px;height:16px;box-sizing:border-box;border:1.5px solid #b7c0cd;border-radius:4px;background:#fff;box-shadow:0 1px 2px rgba(17,31,49,.06);content:"";transition:border-color .15s ease,background-color .15s ease,box-shadow .15s ease}.support-check>span:after{position:absolute;left:5px;top:3px;width:4px;height:8px;border:solid #fff;border-width:0 2px 2px 0;content:"";opacity:0;transform:rotate(45deg) scale(.7);transition:opacity .15s ease,transform .15s ease}.support-check input:checked+span:before{border-color:var(--dost-support-red);background:var(--dost-support-red);box-shadow:0 3px 8px rgba(237,21,48,.2)}.support-check input:checked+span:after{opacity:1;transform:rotate(45deg) scale(1)}.support-check input:focus-visible+span:before{outline:3px solid #ffd1d8;outline-offset:2px}.support-check:hover>span:before{border-color:#8f9aaa}
.dost-support-open .dost-support-launcher{opacity:0;pointer-events:none;transform:translateY(8px)}.dost-support-panel.is-form{width:min(380px,calc(100vw - 32px));max-height:min(620px,calc(100dvh - 110px));border-radius:16px}.dost-support-panel.is-form .dost-support-form-header{min-height:62px;padding:8px 12px}.dost-support-panel.is-form .dost-support-form-header>div{gap:9px}.dost-support-panel.is-form .dost-support-form-header .dost-support-mark{width:36px;height:36px;border-radius:10px;font-size:16px}.dost-support-panel.is-form .dost-support-form-header strong{font-size:15px}.support-widget-create-modern{gap:9px;padding:12px 14px 15px}.support-widget-create-modern .support-widget-form-grid:not(.support-guest-fields){grid-template-columns:1fr}.support-widget-create-modern input,.support-widget-create-modern select,.support-widget-create-modern textarea{min-height:38px;padding:8px 10px;font-size:12px}.support-widget-create-modern textarea{min-height:84px}.support-widget-file{min-height:44px;padding:0 10px}.support-widget-file>span{gap:7px}.support-widget-file>span i{font-size:17px}.support-widget-file>span strong{font-size:11px}.support-widget-file>small{font-size:9px}.support-widget-create-modern .support-submit{min-height:42px;font-size:12px}.support-widget-response-note{font-size:10px}.support-widget-response-note i{font-size:15px}
@media(max-width:768px){.dost-support-panel.is-form{inset:auto 10px 10px auto;width:min(380px,calc(100% - 20px));max-height:82dvh;border-radius:16px}.support-widget-create-modern{padding:11px 13px calc(14px + env(safe-area-inset-bottom))}.support-widget-form-grid{gap:9px}}
.dost-support-panel:not(.is-form) .dost-support-header{min-height:72px;padding:14px 18px}.dost-support-panel:not(.is-form) .dost-support-mark{width:42px;height:42px;border-radius:12px;font-size:18px}.dost-support-panel:not(.is-form) .dost-support-header strong{font-size:16px}.dost-support-panel:not(.is-form) .dost-support-header small{font-size:11px}.dost-support-panel:not(.is-form) .dost-support-body{padding:22px 18px 19px}.dost-support-panel:not(.is-form) .dost-support-body h2{font-size:19px}.dost-support-panel:not(.is-form) .dost-support-body>p{margin-bottom:18px;font-size:12px}.dost-support-panel:not(.is-form) .dost-support-action-primary{grid-template-columns:38px minmax(0,1fr) 16px;min-height:60px;padding:0 15px}.dost-support-panel:not(.is-form) .dost-support-action-primary>strong{font-size:13px}.dost-support-primary-icon{width:32px;height:32px;font-size:20px}.dost-support-primary-icon .fa-plus-circle{font-size:11px}.dost-support-panel:not(.is-form) .dost-support-action-primary>b{font-size:15px}.dost-support-panel:not(.is-form) .dost-support-action-tickets{grid-template-columns:36px minmax(0,1fr) 16px;min-height:66px;padding:0 15px}.dost-support-action-tickets>i{font-size:22px}.dost-support-action-copy strong{font-size:13px}.dost-support-action-copy small{font-size:10px}.dost-support-action-tickets>b{font-size:15px}.dost-support-panel:not(.is-form) .dost-support-action-grid>a,.dost-support-panel:not(.is-form) .dost-support-action-grid>button{min-height:54px;padding:0 12px;gap:9px}.dost-support-action-grid i{font-size:18px}.dost-support-action-grid strong{font-size:11px}.dost-support-panel:not(.is-form) .dost-support-footer{min-height:48px;padding:11px 18px calc(11px + env(safe-area-inset-bottom));font-size:10px}.dost-support-panel:not(.is-form) .dost-support-footer i{font-size:15px}
@media(max-width:768px){.dost-support-panel:not(.is-form) .dost-support-header{min-height:68px;padding:12px 16px}.dost-support-panel:not(.is-form) .dost-support-body{padding:18px 16px 17px}.dost-support-panel:not(.is-form) .dost-support-body h2{font-size:18px}.dost-support-panel:not(.is-form) .dost-support-action-primary>strong{font-size:12px}.dost-support-panel:not(.is-form) .dost-support-action-tickets{min-height:62px}}
.dost-account-content>.support-create-page{width:100%;margin:0;color:#172436}.dost-account-content>.support-create-page .support-create-breadcrumb{margin:0 0 22px}.dost-account-content>.support-create-page .support-create-hero h1{font-size:28px}.dost-account-content>.support-create-page .support-create-layout{grid-template-columns:190px minmax(0,1fr);gap:20px}.dost-account-content>.support-create-page .support-create-guide{padding:16px}.dost-account-content>.support-create-page .support-create-guide>span{min-height:62px;font-size:12px}
@media(max-width:768px){.dost-account-content>.support-create-page .support-create-layout{grid-template-columns:1fr}.dost-account-content>.support-create-page .support-create-hero h1{font-size:25px}}

/* Guest ticket detail */
.support-guest-ticket{width:min(1160px,calc(100% - 36px));max-width:none;margin:30px auto 52px}.support-guest-detail-card{border-color:#dfe4eb;border-radius:14px;box-shadow:0 10px 34px rgba(24,40,62,.07)}.support-guest-detail-card .support-page-head{align-items:center;padding:24px 28px}.support-ticket-heading{min-width:0}.support-guest-label{display:block;margin:14px 0 4px;color:#69758a;font-size:12px}.support-ticket-heading h1{margin:4px 0 8px;font-size:23px}.support-ticket-heading p{display:flex;align-items:center;gap:10px;font-size:13px}.support-ticket-heading p strong{font-weight:700}.support-status{gap:6px;border:1px solid transparent}.support-status-in_review{border-color:#f2d083}.support-guest-notice{display:flex;align-items:center;gap:14px;margin:16px 20px;padding:13px 16px;border-radius:10px;background:#f4f8fd;color:#26374d}.support-guest-notice>i{display:grid;place-items:center;flex:0 0 38px;height:38px;border:1px solid #d9e7f7;border-radius:9px;background:#fff;color:#1766c2;font-size:19px}.support-guest-notice span{display:grid;gap:3px}.support-guest-notice strong{font-size:12px}.support-guest-notice small{color:#68768a;font-size:12px}.support-guest-detail-card .support-thread{gap:16px;padding:0 20px 18px}.support-message-row{display:flex;align-items:flex-start;gap:12px}.support-message-row-customer{justify-content:flex-end}.support-message-row-agent{justify-content:flex-start}.support-guest-detail-card .support-message{width:min(720px,72%);max-width:none;box-sizing:border-box;padding:15px 18px;border:1px solid #dfe4eb;background:#fff;box-shadow:0 3px 10px rgba(24,40,62,.04)}.support-guest-detail-card .support-message-customer{background:linear-gradient(135deg,#fff6f7,#fff0f3);border-color:#f3d7dc}.support-guest-detail-card .support-message-customer header strong,.support-guest-detail-card .support-message-agent header strong{color:#e1132e}.support-agent-avatar{display:grid;place-items:center;flex:0 0 42px;height:42px;margin-top:8px;border-radius:50%;background:linear-gradient(135deg,#df001d,#f31b36);color:#fff;font-size:13px;font-weight:800}.support-message-attachment{display:flex;align-items:center;gap:8px;margin-top:12px;padding:9px 11px;border:1px solid #dde3eb;border-radius:9px;background:#fff;color:#27354a;text-decoration:none}.support-message-attachment i{color:var(--dost-support-red)}.support-message-attachment span{min-width:0;overflow:hidden;font-size:12px;font-weight:700;text-overflow:ellipsis;white-space:nowrap}.support-message-attachment small{margin-left:auto;color:#7d8899;font-size:10px}.support-guest-detail-card .support-reply{margin:0 20px 16px;padding:0;overflow:hidden;border-radius:11px;background:#fff}.support-reply-message{display:block}.support-reply-message textarea{display:block;width:100%;min-height:92px;box-sizing:border-box;padding:14px;border:0;outline:0;resize:vertical;color:#263247;font:500 13px/1.55 inherit}.support-reply-actions{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:10px 12px;border-top:1px solid #e5e9ef}.support-reply-upload{display:flex;align-items:center;gap:14px;min-width:0}.support-reply-upload label{position:relative;display:inline-flex;align-items:center;gap:7px;min-height:35px;padding:0 12px;border:1px solid #dce2ea;border-radius:8px;color:#263247;font-size:12px;font-weight:700;cursor:pointer}.support-reply-upload input{position:absolute;width:1px;height:1px;overflow:hidden;opacity:0}.support-reply-upload small{max-width:310px;overflow:hidden;color:#7b8798;font-size:11px;text-overflow:ellipsis;white-space:nowrap}.support-reply-actions .support-primary{width:auto;min-width:120px;min-height:36px;padding:0 16px;font-size:12px}.support-guest-detail-card .support-events{margin:0 20px 16px;padding:12px}.support-guest-security{display:flex;align-items:center;justify-content:center;gap:9px;margin:18px auto 0;color:#6e7a8d;font-size:12px;text-align:center}.support-guest-security i{color:#8390a2}.dost-support-page main>.container{max-width:none}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
@media(max-width:768px){.support-guest-ticket{width:calc(100% - 20px);margin:14px auto 30px}.support-guest-detail-card .support-page-head{align-items:stretch;padding:18px}.support-ticket-heading h1{font-size:20px}.support-status{align-self:flex-start}.support-guest-notice{margin:12px}.support-guest-detail-card .support-thread{padding:0 12px 14px}.support-guest-detail-card .support-message{width:min(88%,680px)}.support-agent-avatar{flex-basis:34px;height:34px;font-size:10px}.support-guest-detail-card .support-reply{margin:0 12px 12px}.support-reply-actions{align-items:stretch;flex-direction:column}.support-reply-upload{justify-content:space-between}.support-reply-upload small{max-width:55%}.support-reply-actions .support-primary{width:100%}.support-guest-detail-card .support-events{margin:0 12px 12px}.support-guest-security{padding:0 12px;font-size:11px}}

/* Account ticket detail */
.support-account-detail-card{border:0;background:transparent;box-shadow:none;overflow:visible}.support-account-detail-card .support-page-head{align-items:center;padding:8px 4px 18px;border:0}.support-account-detail-card .support-back{display:inline-flex;align-items:center;gap:7px;margin-bottom:12px;color:#596579;font-size:12px}.support-account-detail-card .support-ticket-heading h1{margin:0 0 7px;font-size:23px}.support-account-detail-card .support-ticket-heading p{display:flex;align-items:center;gap:9px;font-size:12px}.support-account-detail-card>.support-status{margin-right:4px}.support-ticket-order{min-height:68px;box-sizing:border-box;margin:0 4px 20px;padding:12px 16px;border-color:#dfe4eb;background:#fff}.support-ticket-order>i{display:grid;place-items:center;flex:0 0 44px;height:44px;border-radius:9px;background:#eef5ef;color:#188a4e;font-size:20px}.support-ticket-order span{gap:6px}.support-ticket-order span>strong{color:#172436;font-size:13px}.support-ticket-order span>small{display:flex;align-items:center;gap:7px;color:#6f7b8e;font-size:11px}.support-ticket-order span>small i{color:#16a05a}.support-ticket-order>a{display:inline-flex;align-items:center;gap:9px;color:var(--dost-support-red);font-size:12px;font-weight:700;text-decoration:none}.support-account-detail-card .support-thread{gap:14px;padding:0 4px 18px}.support-account-detail-card .support-message-row{display:flex;align-items:flex-start;gap:12px}.support-account-detail-card .support-message-row-customer{justify-content:flex-end}.support-account-detail-card .support-message-row-agent{justify-content:flex-start}.support-account-detail-card .support-message{width:min(680px,82%);max-width:none;box-sizing:border-box;padding:14px 16px;border:1px solid #e0e5ec;border-radius:12px;background:#fff;box-shadow:0 3px 12px rgba(24,40,62,.035)}.support-account-detail-card .support-message-customer{border-color:#f4dce0;background:linear-gradient(135deg,#fff7f8,#fff0f3)}.support-account-detail-card .support-message header strong{color:#172436}.support-account-detail-card .support-message-customer header strong{color:#e1132e}.support-account-detail-card .support-message p{font-size:12px;line-height:1.6}.support-account-detail-card .support-agent-avatar{flex:0 0 42px;height:42px}.support-account-detail-card .support-reply{margin:0 4px 12px;padding:0;overflow:hidden;border:1px solid #dfe4eb;border-radius:11px;background:#fff}.support-account-detail-card .support-reply-message textarea{min-height:86px}.support-account-detail-card .support-reply-actions{justify-content:flex-end;padding:10px 12px}.support-account-detail-card .support-reply-actions .support-primary{width:auto;min-width:125px;min-height:36px;padding:0 16px;font-size:12px}.support-account-detail-card .support-ticket-actions{padding:0 4px 12px}.support-account-detail-card .support-ticket-actions button{display:inline-flex;align-items:center;gap:7px}.support-account-detail-card .support-events{margin:0 4px 4px;padding:12px 14px;background:#fff}.support-account-detail-card .support-events summary{font-size:12px}
@media(max-width:768px){.support-account-detail-card .support-page-head{align-items:stretch;padding:4px 0 14px}.support-account-detail-card .support-ticket-heading h1{font-size:20px}.support-account-detail-card>.support-status{align-self:flex-start;margin:0}.support-ticket-order{align-items:flex-start;margin:0 0 16px;padding:12px}.support-ticket-order>i{flex-basis:38px;height:38px}.support-ticket-order span{min-width:0}.support-ticket-order span>strong{overflow-wrap:anywhere}.support-ticket-order>a{margin-left:auto;white-space:nowrap}.support-account-detail-card .support-thread{padding:0 0 14px}.support-account-detail-card .support-message{width:min(88%,680px)}.support-account-detail-card .support-agent-avatar{flex-basis:34px;height:34px;font-size:10px}.support-account-detail-card .support-reply,.support-account-detail-card .support-events{margin-left:0;margin-right:0}.support-account-detail-card .support-reply-actions{align-items:stretch;flex-direction:column}.support-account-detail-card .support-reply-actions .support-primary{width:100%}.support-account-detail-card .support-ticket-actions{padding-left:0;padding-right:0}}

.support-ticket-index>.support-ticket-index-head .support-primary{min-height:44px;padding:0 18px;border:0;background:var(--dost-support-red);color:#fff!important}.support-ticket-index>.support-ticket-index-head .support-primary:hover{background:#d9102a;color:#fff!important}.support-reply-closed{display:flex;align-items:center;gap:9px;margin:0 4px 12px;padding:13px 15px;border:1px solid #e1e5eb;border-radius:10px;background:#f7f8fa;color:#667286;font-size:12px;font-weight:600}.support-reply-closed i{color:#7d8898}