:root {
    --dost-support-red: #ed1530;
    --dost-support-navy: #111f31
}

.dost-support-launcher {
    position: fixed;
    right: max(22px, env(safe-area-inset-right));
    bottom: max(22px, env(safe-area-inset-bottom));
    z-index: 1055;
    display: flex;
    align-items: center;
    gap: 9px;
    min-height: 50px;
    padding: 0 19px;
    border: 0;
    border-radius: 999px;
    background: var(--dost-support-red);
    color: #fff;
    font: 700 14px/1 inherit;
    box-shadow: 0 12px 34px rgba(237, 21, 48, .28);
    cursor: pointer
}

.dost-support-launcher:focus-visible,
.dost-support-panel a:focus-visible,
.dost-support-panel button:focus-visible {
    outline: 3px solid #ffd1d8;
    outline-offset: 3px
}

.dost-support-panel {
    position: fixed;
    right: max(22px, env(safe-area-inset-right));
    bottom: 84px;
    z-index: 1061;
    width: min(390px, calc(100vw - 32px));
    max-height: min(680px, calc(100dvh - 120px));
    overflow: auto;
    border: 1px solid #e4e8ef;
    border-radius: 18px;
    background: #fff;
    color: #172234;
    box-shadow: 0 24px 70px rgba(15, 31, 49, .2)
}

.dost-support-backdrop {
    position: fixed;
    inset: 0;
    z-index: 1060;
    background: rgba(13, 24, 39, .28)
}

.dost-support-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 18px 18px 15px;
    border-bottom: 1px solid #edf0f4
}

.dost-support-header>div {
    display: flex;
    align-items: center;
    gap: 11px
}

.dost-support-header span span {
    display: flex;
    flex-direction: column
}

.dost-support-header strong {
    font-size: 15px
}

.dost-support-header small {
    margin-top: 3px;
    color: #758096;
    font-size: 11px
}

.dost-support-mark {
    display: grid;
    place-items: center;
    width: 38px;
    height: 38px;
    border-radius: 12px;
    background: #fff0f2;
    color: var(--dost-support-red)
}

.dost-support-header button {
    width: 42px;
    height: 42px;
    border: 0;
    background: transparent;
    color: #6c7687;
    cursor: pointer
}

.dost-support-body {
    padding: 19px
}

.dost-support-body h2 {
    margin: 0 0 7px;
    font-size: 18px
}

.dost-support-body>p {
    margin: 0 0 17px;
    color: #6d778b;
    font-size: 13px;
    line-height: 1.55
}

.dost-support-actions {
    display: grid;
    gap: 9px
}

.dost-support-actions a,
.dost-support-actions button {
    display: grid;
    grid-template-columns: 24px 1fr 18px;
    align-items: center;
    gap: 9px;
    width: 100%;
    min-height: 49px;
    padding: 0 13px;
    border: 1px solid #e2e6ed;
    border-radius: 10px;
    background: #fff;
    color: #263146;
    text-align: left;
    text-decoration: none;
    font: 600 13px inherit;
    cursor: pointer
}

.dost-support-actions a:first-child {
    border-color: var(--dost-support-red);
    background: #fff8f9;
    color: var(--dost-support-red)
}

.dost-support-actions b {
    justify-self: end
}

.dost-support-faq {
    margin-top: 12px;
    padding: 12px;
    border-radius: 10px;
    background: #f7f8fa
}

.dost-support-faq details+details {
    margin-top: 8px
}

.dost-support-faq summary {
    cursor: pointer;
    font-weight: 700;
    font-size: 12px
}

.dost-support-faq p {
    color: #677286;
    font-size: 12px;
    line-height: 1.5
}

.dost-support-faq>a {
    display: inline-block;
    margin-top: 10px;
    color: var(--dost-support-red);
    font-size: 12px;
    font-weight: 700
}

.dost-support-footer {
    display: flex;
    gap: 9px;
    padding: 14px 18px calc(14px + env(safe-area-inset-bottom));
    border-top: 1px solid #edf0f4;
    color: #717c8e;
    font-size: 11px;
    line-height: 1.45
}

.dost-support-loading,
.dost-support-error {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 10px;
    min-height: 220px;
    padding: 30px;
    color: #6d778b
}

.dost-support-open {
    overflow: hidden
}

@media(min-width:769px) {
    .dost-support-backdrop {
        display: none
    }
}

@media(max-width:768px) {
    .dost-support-launcher {
        right: 14px;
        bottom: max(76px, calc(12px + env(safe-area-inset-bottom)));
        min-height: 48px
    }

    .dost-support-panel {
        inset: auto 0 0;
        width: 100%;
        max-height: min(88dvh, 760px);
        border-radius: 20px 20px 0 0
    }

    .dost-support-backdrop {
        background: rgba(13, 24, 39, .52)
    }

    .dost-support-body {
        padding-bottom: 24px
    }
}

.support-account-panel {
    overflow: hidden
}

.support-page-head {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 20px;
    padding: 25px;
    border-bottom: 1px solid #e7eaf0
}

.support-page-head h1 {
    margin: 0;
    color: #111827;
    font-size: 18px;
    font-weight: 850;
}

.support-page-head p {
    margin: 5px 0 0;
    color: #778295;
    font-size: 10px;
}

.support-back {
    color: #6d778b;
    font-size: 13px;
    text-decoration: none
}

.support-primary {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    padding: 0 18px;
    border: 0;
    border-radius: 9px;
    background: var(--dost-support-red);
    color: #fff !important;
    font-weight: 700;
    text-decoration: none;
    cursor: pointer
}

.support-filters {
    display: flex;
    padding: 16px 16px 0px;
    overflow-x: auto;
    gap: 8px;
    scrollbar-width: none;
}

.support-filters a {
    display: flex;
    min-width: 128px;
    height: 42px;
    flex: 1 0 0;
    align-items: center;
    justify-content: space-between;
    padding: 0 14px;
    color: #243044;
    border: 1px solid #dce2e8;
    border-radius: 8px;
    background: #fff;
    font-size: 10px;
    font-weight: 800;
    white-space: nowrap;
}

.support-filters a.is-active {
    color: var(--dost-red);
    border-color: var(--dost-red);
    background: #fff5f6;
}

.support-ticket-list>a {
    position: relative;
    display: grid;
    grid-template-columns: 42px minmax(190px, 1fr) auto 140px 22px;
    align-items: center;
    gap: 13px;
    padding: 18px 25px;
    border-bottom: 1px solid #edf0f4;
    color: #1c283b;
    text-decoration: none
}

.support-ticket-icon {
    display: grid;
    place-items: center;
    width: 42px;
    height: 42px;
    border-radius: 12px;
    background: #f2f4f7;
    color: #6b7688
}

.support-ticket-main {
    display: flex;
    flex-direction: column;
    min-width: 0
}

.support-ticket-main strong {
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap
}

.support-ticket-main small {
    margin-top: 5px;
    color: #7c8697
}

.support-ticket-list time {
    color: #7c8697;
    font-size: 12px
}

.support-status {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    padding: 7px 10px;
    border-radius: 999px;
    background: #eef1f5;
    color: #586477;
    font-size: 11px;
    font-weight: 800;
    white-space: nowrap
}

.support-status-open,
.support-status-in_review {
    background: #fff4d8;
    color: #9a6a00
}

.support-status-waiting_for_customer {
    background: #eaf2ff;
    color: #2e65a8
}

.support-status-answered {
    background: #e7f8ed;
    color: #178448
}

.support-status-resolved {
    background: #e4f8ef;
    color: #08775b
}

.support-status-closed {
    background: #edf0f3;
    color: #66707e
}

.support-unread {
    position: absolute;
    top: 10px;
    left: 54px;
    display: grid;
    place-items: center;
    min-width: 19px;
    height: 19px;
    border-radius: 999px;
    background: var(--dost-support-red);
    color: #fff;
    font-size: 10px
}

.support-form {
    display: grid;
    gap: 18px;
    padding: 25px
}

.support-form label {
    display: grid;
    gap: 8px;
    color: #263247;
    font-size: 13px;
    font-weight: 700
}

.support-form input,
.support-form select,
.support-form textarea {
    width: 100%;
    padding: 12px 14px;
    border: 1px solid #dce1e8;
    border-radius: 9px;
    background: #fff;
    color: #172234;
    font: 500 14px inherit
}

.support-form textarea {
    resize: vertical
}

.support-form small {
    color: #8790a0;
    font-weight: 500
}

.support-form-grid {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 16px
}

.support-security-notice {
    padding: 13px 15px;
    border: 1px solid #ffd9a3;
    border-radius: 9px;
    background: #fff9ed;
    color: #79500b;
    font-size: 12px;
    line-height: 1.5
}

.support-check {
    grid-template-columns: 20px 1fr !important;
    align-items: start;
    line-height: 1.5
}

.support-check input {
    width: 18px;
    height: 18px;
    margin-top: 1px
}

.support-submit {
    width: 100%;
    min-height: 50px
}

.support-order-summary {
    display: flex;
    align-items: center;
    gap: 12px;
    margin: 20px 25px;
    padding: 14px;
    border: 1px solid #e2e6ed;
    border-radius: 11px;
    background: #fafbfc
}

.support-order-summary>i {
    font-size: 20px;
    color: var(--dost-support-red)
}

.support-order-summary span {
    display: flex;
    flex: 1;
    flex-direction: column
}

.support-order-summary small {
    color: #7c8697
}

.support-order-summary em {
    font-style: normal;
    color: #657185;
    font-size: 12px
}

.support-thread {
    display: grid;
    gap: 14px;
    padding: 20px 25px
}

.support-message {
    max-width: 82%;
    padding: 15px;
    border-radius: 13px;
    background: #f2f4f7
}

.support-message-agent {
    justify-self: end;
    background: #fff0f2
}

.support-message header {
    display: flex;
    justify-content: space-between;
    gap: 20px;
    margin-bottom: 8px;
    font-size: 12px
}

.support-message time {
    color: #7c8697
}

.support-message p {
    margin: 0;
    color: #344055;
    font-size: 13px;
    line-height: 1.65
}

.support-attachments {
    display: grid;
    gap: 8px;
    margin: 0 25px 20px;
    padding: 15px;
    border: 1px solid #e2e6ed;
    border-radius: 10px
}

.support-attachments a {
    color: #344055;
    text-decoration: none
}

.support-attachments a small {
    color: #8790a0
}

.support-reply {
    margin: 0 25px 20px;
    padding: 18px;
    border: 1px solid #e2e6ed;
    border-radius: 12px
}

.support-ticket-actions {
    display: flex;
    padding: 0 25px 20px
}

.support-ticket-actions button {
    min-height: 40px;
    padding: 0 14px;
    border: 1px solid #dce1e8;
    border-radius: 8px;
    background: #fff;
    color: #445065;
    cursor: pointer
}

.support-events {
    margin: 0 25px 25px;
    padding: 14px;
    border: 1px solid #e2e6ed;
    border-radius: 10px
}

.support-events summary {
    cursor: pointer;
    font-weight: 700
}

.support-events ol {
    margin: 15px 0 0;
    padding-left: 20px
}

.support-events li {
    padding: 5px;
    color: #596579;
    font-size: 12px
}

.support-events time {
    float: right;
    color: #8a93a2
}

@media(max-width:768px) {
    .support-page-head {
        padding: 18px;
        flex-direction: column;
        align-items: normal !important;
    }

    .support-page-head .support-primary {
        width: 100%
    }

    .support-form-grid {
        grid-template-columns: 1fr
    }

    .support-ticket-list>a {
        grid-template-columns: 38px minmax(0, 1fr) auto;
        padding: 15px 18px
    }

    .support-ticket-list>a>time,
    .support-ticket-list>a>.fa-chevron-right {
        display: none
    }

    .support-ticket-list .support-status {
        grid-column: 2
    }

    .support-order-summary,
    .support-reply,
    .support-attachments,
    .support-events {
        margin-left: 18px;
        margin-right: 18px
    }

    .support-message {
        max-width: 92%
    }
}

.dost-support-header>div {
    min-width: 0;
    flex: 1
}

.dost-support-header>div>span:last-child {
    display: flex;
    min-width: 0;
    flex-direction: column
}

.dost-support-header>div>span:last-child strong {
    line-height: 1.25;
    overflow-wrap: anywhere
}

.dost-support-header>div>span:last-child small {
    display: block;
    line-height: 1.35
}

.dost-support-form-header {
    gap: 6px
}

.dost-support-form-header>button {
    flex: 0 0 42px
}

.dost-support-form-header>div {
    justify-content: flex-start
}

.dost-support-panel.is-form {
    width: min(440px, calc(100vw - 32px))
}

.support-widget-form {
    display: grid;
    gap: 14px;
    padding: 17px 18px 20px
}

.support-widget-form label {
    display: grid;
    gap: 6px;
    color: #263247;
    font-size: 12px;
    font-weight: 700
}

.support-widget-form input,
.support-widget-form select,
.support-widget-form textarea {
    box-sizing: border-box;
    width: 100%;
    padding: 10px 12px;
    border: 1px solid #dce1e8;
    border-radius: 9px;
    background: #fff;
    color: #172234;
    font: 500 13px/1.4 inherit
}

.support-widget-form textarea {
    min-height: 105px;
    resize: vertical
}

.support-widget-form small {
    color: #7e8999;
    font-size: 10px;
    font-weight: 500;
    line-height: 1.4
}

.support-widget-form .support-check {
    display: grid
}

.support-widget-form .support-check span {
    font-size: 10px;
    font-weight: 500
}

.support-widget-form.is-busy {
    pointer-events: none;
    opacity: .72
}

.support-widget-form-error {
    padding: 10px 12px;
    border: 1px solid #ffc4cc;
    border-radius: 8px;
    background: #fff1f3;
    color: #a9162b;
    font-size: 11px
}

.support-file-control {
    position: relative;
    display: flex !important;
    align-items: center;
    gap: 9px;
    min-height: 44px;
    padding: 5px 8px;
    border: 1px solid #dce1e8;
    border-radius: 9px;
    background: #fff;
    overflow: hidden
}

.support-file-input {
    position: absolute !important;
    width: 1px !important;
    height: 1px !important;
    opacity: 0;
    pointer-events: none
}

.support-file-button {
    display: inline-flex;
    flex: 0 0 auto;
    align-items: center;
    gap: 6px;
    padding: 8px 10px;
    border-radius: 7px;
    background: #f1f3f7;
    color: #263247;
    font-size: 11px;
    font-weight: 700;
    cursor: pointer
}

.support-file-name {
    min-width: 0;
    overflow: hidden;
    color: #707b8c;
    font-size: 11px;
    font-weight: 500;
    text-overflow: ellipsis;
    white-space: nowrap
}

.support-file-control:focus-within {
    outline: 3px solid #ffd1d8;
    outline-offset: 2px
}

.dost-support-success {
    display: flex;
    flex-direction: column;
    align-items: center;
    padding: 28px 22px 24px;
    text-align: center
}

.dost-support-success-icon {
    display: grid;
    place-items: center;
    width: 58px;
    height: 58px;
    border-radius: 50%;
    background: #e6f8ed;
    color: #16a05a;
    font-size: 25px
}

.dost-support-success h2 {
    margin: 16px 0 7px;
    font-size: 19px
}

.dost-support-success>p {
    margin: 0;
    color: #6e798b;
    font-size: 12px;
    line-height: 1.5
}

.dost-support-success dl {
    width: 100%;
    margin: 20px 0;
    padding: 4px 14px;
    border: 1px solid #e5e9ef;
    border-radius: 10px
}

.dost-support-success dl>div {
    display: flex;
    justify-content: space-between;
    gap: 16px;
    padding: 10px 0
}

.dost-support-success dl>div+div {
    border-top: 1px solid #edf0f4
}

.dost-support-success dt {
    color: #788395;
    font-size: 11px
}

.dost-support-success dd {
    margin: 0;
    color: #202c40;
    font-size: 11px;
    font-weight: 800
}

.dost-support-success-note {
    margin-bottom: 17px !important
}

.dost-support-success .support-primary,
.dost-support-secondary {
    box-sizing: border-box;
    width: 100%;
    min-height: 44px
}

.dost-support-secondary {
    display: flex;
    align-items: center;
    justify-content: center;
    margin-top: 9px;
    border: 1px solid #dde2e9;
    border-radius: 9px;
    background: #fff;
    color: #344055;
    text-decoration: none;
    font-size: 12px;
    font-weight: 700
}

.dost-support-link-button {
    margin-top: 13px;
    border: 0;
    background: transparent;
    color: #6e798b;
    font-size: 11px;
    text-decoration: underline;
    cursor: pointer
}

@media(max-width:768px) {
    .dost-support-panel.is-form {
        width: 100%;
        max-height: 92dvh
    }

    .support-widget-form {
        padding-bottom: calc(22px + env(safe-area-inset-bottom))
    }
}

.dost-support-panel:not(.is-form) {
    width: min(430px, calc(100vw - 32px));
    max-height: min(760px, calc(100dvh - 118px));
    border-color: #dce2ea;
    border-radius: 22px;
    box-shadow: 0 26px 80px rgba(12, 29, 48, .24)
}

.dost-support-panel:not(.is-form) .dost-support-header {
    min-height: 88px;
    box-sizing: border-box;
    padding: 20px 24px;
    border-bottom-color: #e1e6ed
}

.dost-support-brand {
    gap: 16px !important
}

.dost-support-panel:not(.is-form) .dost-support-mark {
    width: 50px;
    height: 50px;
    border-radius: 15px;
    background: linear-gradient(145deg, #ffe9ed, #fff5f6);
    font-size: 22px
}

.dost-support-panel:not(.is-form) .dost-support-header strong {
    color: #172436;
    font-size: 19px;
    font-weight: 800;
    letter-spacing: -.25px
}

.dost-support-panel:not(.is-form) .dost-support-header small {
    margin-top: 4px;
    color: #778397;
    font-size: 13px
}

.dost-support-panel:not(.is-form) .dost-support-header>button {
    font-size: 20px
}

.dost-support-panel:not(.is-form) .dost-support-body {
    padding: 29px 24px 24px
}

.dost-support-panel:not(.is-form) .dost-support-body h2 {
    margin: 0 0 10px;
    color: #172436;
    font-size: 24px;
    font-weight: 800;
    letter-spacing: -.45px
}

.dost-support-panel:not(.is-form) .dost-support-body>p {
    margin: 0 0 24px;
    color: #748094;
    font-size: 14px;
    line-height: 1.5
}

.dost-support-panel:not(.is-form) .dost-support-actions {
    display: grid;
    gap: 14px
}

.dost-support-panel:not(.is-form) .dost-support-actions>a,
.dost-support-panel:not(.is-form) .dost-support-actions>button {
    box-sizing: border-box
}

.dost-support-panel:not(.is-form) .dost-support-action-primary {
    display: grid;
    grid-template-columns: 46px minmax(0, 1fr) 20px;
    gap: 13px;
    min-height: 72px;
    padding: 0 20px;
    border: 0;
    border-radius: 14px;
    background: linear-gradient(135deg, #ed0f2e, #ff1738);
    box-shadow: 0 13px 28px rgba(237, 15, 46, .22);
    color: #fff
}

.dost-support-panel:not(.is-form) .dost-support-action-primary>strong {
    font-size: 17px;
    font-weight: 800
}

.dost-support-primary-icon {
    position: relative;
    display: grid;
    place-items: center;
    width: 40px;
    height: 40px;
    font-size: 25px
}

.dost-support-primary-icon .fa-plus-circle {
    position: absolute;
    right: -2px;
    bottom: 0;
    border: 2px solid #f31333;
    border-radius: 50%;
    background: #fff;
    color: #fff;
    font-size: 14px
}

.dost-support-panel:not(.is-form) .dost-support-action-primary>b {
    color: #fff;
    font-size: 18px
}

.dost-support-panel:not(.is-form) .dost-support-action-tickets {
    display: grid;
    grid-template-columns: 45px minmax(0, 1fr) 20px;
    gap: 13px;
    min-height: 82px;
    padding: 0 20px;
    border: 1px solid #dbe1e9;
    border-radius: 14px;
    background: #fff;
    color: #172436
}

.dost-support-action-tickets>i {
    font-size: 28px
}

.dost-support-action-copy {
    display: flex !important;
    min-width: 0;
    flex-direction: column
}

.dost-support-action-copy strong {
    font-size: 16px;
    font-weight: 800
}

.dost-support-action-copy small {
    margin-top: 4px;
    color: #758196;
    font-size: 12px;
    font-weight: 500
}

.dost-support-action-tickets>b {
    font-size: 18px
}

.dost-support-action-grid {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 12px
}

.dost-support-panel:not(.is-form) .dost-support-action-grid>a,
.dost-support-panel:not(.is-form) .dost-support-action-grid>button {
    display: flex;
    align-items: center;
    justify-content: flex-start;
    gap: 12px;
    min-width: 0;
    min-height: 66px;
    padding: 0 17px;
    border: 1px solid #dbe1e9;
    border-radius: 13px;
    background: #fff;
    color: #172436;
    text-decoration: none;
    cursor: pointer
}

.dost-support-action-grid i {
    flex: 0 0 auto;
    font-size: 24px
}

.dost-support-action-grid strong {
    overflow: hidden;
    font-size: 14px;
    font-weight: 800;
    text-overflow: ellipsis;
    white-space: nowrap
}

.dost-support-panel:not(.is-form) .dost-support-faq {
    margin-top: 14px;
    padding: 14px 15px;
    border: 1px solid #e1e6ed;
    border-radius: 12px;
    background: #f8f9fb
}

.dost-support-panel:not(.is-form) .dost-support-footer {
    align-items: center;
    min-height: 58px;
    box-sizing: border-box;
    padding: 15px 24px calc(15px + env(safe-area-inset-bottom));
    border-top-color: #e1e6ed;
    background: #fbfcfd;
    color: #748094;
    font-size: 12px
}

.dost-support-panel:not(.is-form) .dost-support-footer i {
    font-size: 18px
}

.dost-support-launcher {
    min-height: 56px;
    padding: 0 24px;
    border-radius: 999px;
    background: linear-gradient(135deg, #ed0f2e, #ff1738);
    font-size: 15px;
    box-shadow: 0 15px 35px rgba(237, 15, 46, .32)
}

.dost-support-launcher>i {
    font-size: 20px
}

@media(max-width:768px) {
    .dost-support-panel:not(.is-form) {
        width: 100%;
        max-height: 90dvh;
        border-radius: 22px 22px 0 0
    }

    .dost-support-panel:not(.is-form) .dost-support-header {
        min-height: 80px;
        padding: 16px 18px
    }

    .dost-support-panel:not(.is-form) .dost-support-mark {
        width: 44px;
        height: 44px
    }

    .dost-support-panel:not(.is-form) .dost-support-header strong {
        font-size: 17px
    }

    .dost-support-panel:not(.is-form) .dost-support-body {
        padding: 22px 18px 20px
    }

    .dost-support-panel:not(.is-form) .dost-support-body h2 {
        font-size: 22px
    }

    .dost-support-panel:not(.is-form) .dost-support-action-primary {
        min-height: 66px;
        padding: 0 16px
    }

    .dost-support-panel:not(.is-form) .dost-support-action-primary>strong {
        font-size: 15px
    }

    .dost-support-panel:not(.is-form) .dost-support-action-tickets {
        min-height: 74px;
        padding: 0 16px
    }

    .dost-support-action-grid {
        gap: 9px
    }

    .dost-support-panel:not(.is-form) .dost-support-action-grid>a,
    .dost-support-panel:not(.is-form) .dost-support-action-grid>button {
        min-height: 60px;
        padding: 0 13px
    }

    .dost-support-action-grid i {
        font-size: 21px
    }

    .dost-support-action-grid strong {
        font-size: 12px
    }

    .dost-support-launcher {
        right: 14px;
        min-height: 50px;
        padding: 0 18px
    }
}

.dost-support-primary-icon .fa-plus-circle {
    color: #f31333
}

/* Support Center reference layout */
.support-ticket-index {
    min-height: 590px
}

.support-ticket-index-head {
    align-items: center
}

.support-ticket-index-head h1 {
    margin-top: 0
}

.support-ticket-search {
    position: relative;
    display: flex;
    align-items: center;
    margin: 8px 16px 16px
}

.support-ticket-list{
    border-top: 1px solid #dce2ea;
}

.support-ticket-search>i {
    position: absolute;
    left: 16px;
    color: #758196;
    font-size: 17px
}

.support-ticket-search input {
    box-sizing: border-box;
    width: 100%;
    height: 48px;
    padding: 0 48px;
    border: 1px solid #dce2ea;
    border-radius: 10px;
    background: #fff;
    color: #172436;
    font: 500 14px inherit
}

.support-ticket-search>a {
    position: absolute;
    right: 10px;
    display: grid;
    place-items: center;
    width: 32px;
    height: 32px;
    color: #748094;
    text-decoration: none
}

.support-filters a {
    display: inline-flex;
    align-items: center;
    gap: 6px
}

.support-filters a b {
    font-size: 11px
}

.support-ticket-empty {
    display: flex;
    min-height: 300px;
    box-sizing: border-box;
    align-items: center;
    justify-content: center;
    flex-direction: column;
    padding: 35px;
    text-align: center
}

.support-ticket-empty-icon {
    position: relative;
    display: grid;
    place-items: center;
    width: 82px;
    height: 82px;
    margin-bottom: 15px;
    border-radius: 50%;
    background: linear-gradient(145deg, #ffe9ed, #fff6f7);
    color: var(--dost-support-red);
    font-size: 34px
}

.support-ticket-empty-icon .fa-sparkles {
    position: absolute;
    right: 13px;
    top: 15px;
    font-size: 13px
}

.support-ticket-empty>strong {
    color: #172436;
    font-size: 18px
}

.support-ticket-empty>p {
    margin: 7px 0 17px;
    color: #748094;
    font-size: 13px
}

.support-ticket-empty>.support-primary {
    min-height: 42px
}

.support-ticket-empty>button {
    margin-top: 12px;
    border: 0;
    background: transparent;
    color: var(--dost-support-red);
    font: 700 12px inherit;
    cursor: pointer
}

.support-ticket-benefits {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    margin: 0 25px;
    padding: 19px 0;
    border-top: 1px solid #e5e9ef;
    color: #556176;
    font-size: 12px
}

.support-ticket-benefits span {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 10px
}

.support-ticket-benefits i {
    font-size: 22px
}

.support-create-page {
    box-sizing: border-box;
    width: min(1280px, calc(100% - 36px));
    margin: 28px auto 50px;
    color: #172436
}

.support-create-breadcrumb {
    display: flex;
    align-items: center;
    gap: 12px;
    margin-bottom: 32px;
    color: #667286;
    font-size: 13px
}

.support-create-breadcrumb a {
    color: #667286;
    text-decoration: none
}

.support-create-breadcrumb a:nth-of-type(2) {
    color: var(--dost-support-red);
    font-weight: 700
}

.support-create-breadcrumb>i {
    font-size: 10px
}

.support-create-hero {
    display: flex;
    align-items: center;
    gap: 22px;
    margin-bottom: 14px
}

.support-create-hero-icon {
    display: grid;
    place-items: center;
    flex: 0 0 76px;
    height: 76px;
    border-radius: 50%;
    background: linear-gradient(145deg, #ffe8ec, #fff7f8);
    color: var(--dost-support-red);
    font-size: 34px
}

.support-create-hero h1 {
    margin: 0 0 7px;
    color: #111d30;
    font-size: 34px;
    letter-spacing: -.7px
}

.support-create-hero p {
    margin: 0;
    color: #69758a;
    font-size: 15px
}

.support-create-security {
    display: flex;
    align-items: center;
    gap: 13px;
    margin: 0 0 28px 98px;
    padding: 16px 18px;
    border-radius: 10px;
    background: #fff1f3;
    color: #5e2630;
    font-size: 13px
}

.support-create-security i {
    color: var(--dost-support-red);
    font-size: 20px
}

.support-create-layout {
    display: grid;
    grid-template-columns: 220px minmax(0, 1fr);
    gap: 28px
}

.support-create-guide {
    align-self: start;
    display: flex;
    flex-direction: column;
    padding: 20px;
    border: 1px solid #dfe4eb;
    border-radius: 12px;
    background: #fff
}

.support-create-guide>strong {
    margin-bottom: 10px
}

.support-create-guide>span {
    display: flex;
    align-items: center;
    gap: 13px;
    min-height: 68px;
    color: #536078;
    font-size: 13px;
    line-height: 1.45
}

.support-create-guide>span+span {
    border-top: 1px solid #e6e9ef
}

.support-create-guide i {
    flex: 0 0 26px;
    color: var(--dost-support-red);
    font-size: 21px
}

.support-create-form {
    gap: 16px;
    padding: 16px;
    border: 1px solid #dfe4eb;
    border-radius: 13px;
    background: #fff;
    box-shadow: 0 8px 28px rgba(24, 40, 62, .04)
}

.support-create-form .support-field {
    position: relative;
    display: block
}

.support-create-form .support-field>i {
    position: absolute;
    z-index: 1;
    left: 16px;
    top: 17px;
    color: #657185;
    font-size: 17px
}

.support-create-form .support-field>input,
.support-create-form .support-field>select,
.support-create-form .support-field>textarea {
    padding-left: 48px;
    min-height: 52px;
    border-radius: 10px
}

.support-create-form .support-field-textarea textarea {
    min-height: 155px;
    padding-top: 15px;
    padding-bottom: 28px
}

.support-create-form .support-field-textarea>b {
    position: absolute;
    right: 12px;
    bottom: 9px;
    color: #8a94a4;
    font-size: 11px;
    font-weight: 500
}

.support-dropzone {
    position: relative;
    display: flex !important;
    min-height: 130px;
    box-sizing: border-box;
    align-items: center;
    justify-content: center;
    flex-direction: column;
    padding: 18px;
    border: 1.5px dashed #bfc8d5;
    border-radius: 11px;
    background: #fbfcfd;
    cursor: pointer
}

.support-dropzone.is-dragging {
    border-color: var(--dost-support-red);
    background: #fff5f6
}

.support-dropzone>i {
    margin-bottom: 8px;
    color: var(--dost-support-red);
    font-size: 30px
}

.support-dropzone>strong {
    font-size: 13px
}

.support-dropzone>strong u {
    color: var(--dost-support-red)
}

.support-dropzone>small {
    margin-top: 6px
}

.support-dropzone>em {
    display: block;
    max-width: 90%;
    margin-top: 7px;
    overflow: hidden;
    color: #69758a;
    font-size: 11px;
    font-style: normal;
    text-overflow: ellipsis;
    white-space: nowrap
}

.support-create-actions {
    display: flex;
    justify-content: flex-end;
    gap: 12px;
    margin: 0 -16px -16px;
    padding: 16px;
    border-top: 1px solid #e4e8ee
}

.support-create-actions>a {
    display: inline-flex;
    min-width: 100px;
    min-height: 44px;
    align-items: center;
    justify-content: center;
    border: 1px solid var(--dost-support-red);
    border-radius: 9px;
    color: var(--dost-support-red);
    font-size: 13px;
    font-weight: 700;
    text-decoration: none
}

.support-create-actions .support-submit {
    width: auto;
    min-width: 250px
}

.dost-support-panel.is-form {
    width: min(520px, calc(100vw - 32px));
    max-height: min(820px, calc(100dvh - 110px));
    border-radius: 22px
}

.dost-support-panel.is-form .dost-support-form-header {
    min-height: 84px;
    box-sizing: border-box;
    padding: 16px 22px
}

.dost-support-panel.is-form .dost-support-form-header>div {
    gap: 14px
}

.dost-support-panel.is-form .dost-support-form-header .dost-support-mark {
    width: 48px;
    height: 48px;
    border-radius: 14px;
    font-size: 21px
}

.dost-support-panel.is-form .dost-support-form-header strong {
    color: #172436;
    font-size: 19px;
    font-weight: 800
}

.support-widget-create-modern {
    gap: 16px;
    padding: 22px 24px 26px
}

.support-widget-form-grid {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 14px
}

.support-widget-create-modern label>span:first-child {
    font-size: 13px
}

.support-widget-create-modern input,
.support-widget-create-modern select,
.support-widget-create-modern textarea {
    min-height: 48px;
    padding: 12px 14px;
    border-radius: 10px;
    font-size: 14px
}

.support-widget-create-modern textarea {
    min-height: 130px
}

.support-widget-file {
    position: relative;
    display: grid !important;
    grid-template-columns: 1fr auto;
    align-items: center;
    min-height: 58px;
    padding: 0 14px;
    border: 1px solid #dce1e8;
    border-radius: 10px;
    cursor: pointer
}

.support-widget-file>span {
    display: flex;
    align-items: center;
    gap: 11px
}

.support-widget-file>span i {
    font-size: 21px
}

.support-widget-file>span strong {
    font-size: 14px
}

.support-widget-file>small {
    font-size: 11px
}

.support-widget-file>em {
    grid-column: 1/-1;
    display: none;
    color: #748094;
    font-size: 10px;
    font-style: normal
}

.support-widget-file.has-files {
    padding-top: 8px;
    padding-bottom: 8px
}

.support-widget-file.has-files>em {
    display: block
}

.support-widget-check span {
    font-size: 12px !important;
    color: #263247 !important
}

.support-widget-response-note {
    display: flex;
    align-items: center;
    gap: 10px;
    margin: 0;
    color: #778397;
    font-size: 12px
}

.support-widget-response-note i {
    font-size: 19px
}

.support-widget-create-modern .support-submit {
    min-height: 54px;
    font-size: 15px
}

@media(max-width:768px) {
    .support-ticket-benefits {
        grid-template-columns: 1fr;
        margin: 0 18px;
        gap: 12px
    }

    .support-ticket-benefits span {
        justify-content: flex-start
    }

    .support-create-page {
        width: calc(100% - 28px);
        margin-top: 18px
    }

    .support-create-breadcrumb {
        overflow: auto;
        margin-bottom: 22px;
        white-space: nowrap
    }

    .support-create-hero {
        align-items: flex-start
    }

    .support-create-hero-icon {
        flex-basis: 54px;
        height: 54px;
        font-size: 24px
    }

    .support-create-hero h1 {
        font-size: 25px
    }

    .support-create-hero p {
        font-size: 13px
    }

    .support-create-security {
        margin-left: 0
    }

    .support-create-layout {
        grid-template-columns: 1fr
    }

    .support-create-guide {
        display: none
    }

    .support-create-form {
        padding: 18px
    }

    .support-create-form .support-form-grid {
        grid-template-columns: 1fr
    }

    .support-create-actions {
        margin: 0 -18px -18px;
        padding: 16px 18px;
        flex-direction: column-reverse
    }

    .support-create-actions>a,
    .support-create-actions .support-submit {
        width: 100%;
        min-width: 0
    }

    .dost-support-panel.is-form {
        inset: auto 0 0;
        width: 100%;
        max-height: 94dvh;
        border-radius: 22px 22px 0 0
    }

    .support-widget-create-modern {
        padding: 18px 18px calc(22px + env(safe-area-inset-bottom))
    }

    .support-widget-form-grid {
        grid-template-columns: 1fr 1fr
    }

    .support-widget-create-modern textarea {
        min-height: 115px
    }
}

@media(max-width:420px) {
    .support-widget-form-grid {
        grid-template-columns: 1fr
    }

    .support-widget-create-modern {
        gap: 13px
    }

    .support-widget-file {
        grid-template-columns: 1fr
    }

    .support-widget-file>small {
        margin: 3px 0 0 32px
    }

    .dost-support-panel.is-form .dost-support-form-header {
        min-height: 72px;
        padding: 12px 14px
    }
}

.support-widget-create-modern .support-widget-check {
    position: relative;
    display: block !important;
    grid-template-columns: none !important;
    cursor: pointer
}

.support-widget-create-modern .support-widget-check input {
    position: absolute !important;
    width: 1px !important;
    height: 1px !important;
    min-height: 1px !important;
    margin: 0 !important;
    padding: 0 !important;
    overflow: hidden;
    opacity: 0;
    pointer-events: none
}

.support-widget-create-modern .support-widget-check span {
    position: relative;
    display: block;
    padding-left: 27px;
    font-size: 12px !important;
    line-height: 18px;
    color: #263247 !important
}

.support-widget-create-modern .support-widget-check span:before {
    position: absolute;
    left: 0;
    top: 1px;
    width: 15px;
    height: 15px;
    box-sizing: border-box;
    border: 1.5px solid #b9c2cf;
    border-radius: 4px;
    background: #fff;
    box-shadow: 0 1px 2px rgba(17, 31, 49, .05);
    content: "";
    transition: border-color .15s ease, background-color .15s ease, box-shadow .15s ease
}

.support-widget-create-modern .support-widget-check span:after {
    position: absolute;
    left: 5px;
    top: 3px;
    width: 4px;
    height: 8px;
    border: solid #fff;
    border-width: 0 2px 2px 0;
    content: "";
    opacity: 0;
    transform: rotate(45deg) scale(.7);
    transition: opacity .15s ease, transform .15s ease
}

.support-widget-create-modern .support-widget-check input:checked+span:before {
    border-color: var(--dost-support-red);
    background: var(--dost-support-red);
    box-shadow: 0 3px 8px rgba(237, 21, 48, .2)
}

.support-widget-create-modern .support-widget-check input:checked+span:after {
    opacity: 1;
    transform: rotate(45deg) scale(1)
}

.support-widget-create-modern .support-widget-check input:focus-visible+span:before {
    outline: 3px solid #ffd1d8;
    outline-offset: 2px
}

.support-widget-create-modern .support-widget-check:hover span:before {
    border-color: #8f9aaa
}

.support-honeypot {
    position: absolute !important;
    left: -10000px !important;
    width: 1px !important;
    height: 1px !important;
    min-height: 1px !important;
    opacity: 0 !important
}

.support-widget-recaptcha,
.support-create-recaptcha {
    display: flex;
    justify-content: center;
    overflow: hidden
}

.support-widget-recaptcha .g-recaptcha {
    transform-origin: center top
}

@media(max-width:390px) {
    .support-widget-recaptcha .g-recaptcha {
        transform: scale(.88);
        margin-bottom: -9px
    }
}

.support-create-form.is-guest>.support-form-grid:not(.support-guest-fields) {
    grid-template-columns: 1fr
}

.support-guest-ticket {
    max-width: 980px
}

.support-guest-ticket .support-account-panel {
    border: 1px solid #dfe4eb;
    border-radius: 13px;
    background: #fff;
    overflow: hidden
}

.support-guest-fields {
    padding-bottom: 2px
}

.support-create-layout.support-create-layout-full,
.dost-account-content>.support-create-page .support-create-layout.support-create-layout-full {
    grid-template-columns: minmax(0, 1fr)
}

.support-create-form .support-form-grid>label {
    align-self: start
}

.support-create-form .support-form-grid .support-field>select {
    height: 52px
}

.support-order-field-hint {
    grid-column: 2;
    margin-top: -10px;
    color: #8790a0;
    font-size: 11px;
    font-weight: 500
}

@media(max-width:768px) {
    .support-order-field-hint {
        grid-column: 1;
        margin-top: -8px
    }
}

/* Refined support consent checkbox and authenticated create-page shell */
.support-check {
    position: relative;
    display: block !important;
    grid-template-columns: none !important;
    min-height: 20px;
    line-height: 1.5;
    cursor: pointer
}

.support-check input {
    position: absolute !important;
    width: 1px !important;
    height: 1px !important;
    min-height: 1px !important;
    margin: 0 !important;
    padding: 0 !important;
    overflow: hidden;
    opacity: 0;
    pointer-events: none
}

.support-check>span {
    position: relative;
    display: block;
    padding-left: 28px;
    color: #263247;
    font-size: 12px;
    font-weight: 600;
    line-height: 20px
}

.support-check>span:before {
    position: absolute;
    left: 0;
    top: 1px;
    width: 16px;
    height: 16px;
    box-sizing: border-box;
    border: 1.5px solid #b7c0cd;
    border-radius: 4px;
    background: #fff;
    box-shadow: 0 1px 2px rgba(17, 31, 49, .06);
    content: "";
    transition: border-color .15s ease, background-color .15s ease, box-shadow .15s ease
}

.support-check>span:after {
    position: absolute;
    left: 5px;
    top: 3px;
    width: 4px;
    height: 8px;
    border: solid #fff;
    border-width: 0 2px 2px 0;
    content: "";
    opacity: 0;
    transform: rotate(45deg) scale(.7);
    transition: opacity .15s ease, transform .15s ease
}

.support-check input:checked+span:before {
    border-color: var(--dost-support-red);
    background: var(--dost-support-red);
    box-shadow: 0 3px 8px rgba(237, 21, 48, .2)
}

.support-check input:checked+span:after {
    opacity: 1;
    transform: rotate(45deg) scale(1)
}

.support-check input:focus-visible+span:before {
    outline: 3px solid #ffd1d8;
    outline-offset: 2px
}

.support-check:hover>span:before {
    border-color: #8f9aaa
}

.dost-support-open .dost-support-launcher {
    opacity: 0;
    pointer-events: none;
    transform: translateY(8px)
}

.dost-support-panel.is-form {
    width: min(380px, calc(100vw - 32px));
    max-height: min(620px, calc(100dvh - 110px));
    border-radius: 16px
}

.dost-support-panel.is-form .dost-support-form-header {
    min-height: 62px;
    padding: 8px 12px
}

.dost-support-panel.is-form .dost-support-form-header>div {
    gap: 9px
}

.dost-support-panel.is-form .dost-support-form-header .dost-support-mark {
    width: 36px;
    height: 36px;
    border-radius: 10px;
    font-size: 16px
}

.dost-support-panel.is-form .dost-support-form-header strong {
    font-size: 15px
}

.support-widget-create-modern {
    gap: 9px;
    padding: 12px 14px 15px
}

.support-widget-create-modern .support-widget-form-grid:not(.support-guest-fields) {
    grid-template-columns: 1fr
}

.support-widget-create-modern input,
.support-widget-create-modern select,
.support-widget-create-modern textarea {
    min-height: 38px;
    padding: 8px 10px;
    font-size: 12px
}

.support-widget-create-modern textarea {
    min-height: 84px
}

.support-widget-file {
    min-height: 44px;
    padding: 0 10px
}

.support-widget-file>span {
    gap: 7px
}

.support-widget-file>span i {
    font-size: 17px
}

.support-widget-file>span strong {
    font-size: 11px
}

.support-widget-file>small {
    font-size: 9px
}

.support-widget-create-modern .support-submit {
    min-height: 42px;
    font-size: 12px
}

.support-widget-response-note {
    font-size: 10px
}

.support-widget-response-note i {
    font-size: 15px
}

@media(max-width:768px) {
    .dost-support-panel.is-form {
        inset: auto 10px 10px auto;
        width: min(380px, calc(100% - 20px));
        max-height: 82dvh;
        border-radius: 16px
    }

    .support-widget-create-modern {
        padding: 11px 13px calc(14px + env(safe-area-inset-bottom))
    }

    .support-widget-form-grid {
        gap: 9px
    }
}

.dost-support-panel:not(.is-form) .dost-support-header {
    min-height: 72px;
    padding: 14px 18px
}

.dost-support-panel:not(.is-form) .dost-support-mark {
    width: 42px;
    height: 42px;
    border-radius: 12px;
    font-size: 18px
}

.dost-support-panel:not(.is-form) .dost-support-header strong {
    font-size: 16px
}

.dost-support-panel:not(.is-form) .dost-support-header small {
    font-size: 11px
}

.dost-support-panel:not(.is-form) .dost-support-body {
    padding: 22px 18px 19px
}

.dost-support-panel:not(.is-form) .dost-support-body h2 {
    font-size: 19px
}

.dost-support-panel:not(.is-form) .dost-support-body>p {
    margin-bottom: 18px;
    font-size: 12px
}

.dost-support-panel:not(.is-form) .dost-support-action-primary {
    grid-template-columns: 38px minmax(0, 1fr) 16px;
    min-height: 60px;
    padding: 0 15px
}

.dost-support-panel:not(.is-form) .dost-support-action-primary>strong {
    font-size: 13px
}

.dost-support-primary-icon {
    width: 32px;
    height: 32px;
    font-size: 20px
}

.dost-support-primary-icon .fa-plus-circle {
    font-size: 11px
}

.dost-support-panel:not(.is-form) .dost-support-action-primary>b {
    font-size: 15px
}

.dost-support-panel:not(.is-form) .dost-support-action-tickets {
    grid-template-columns: 36px minmax(0, 1fr) 16px;
    min-height: 66px;
    padding: 0 15px
}

.dost-support-action-tickets>i {
    font-size: 22px
}

.dost-support-action-copy strong {
    font-size: 13px
}

.dost-support-action-copy small {
    font-size: 10px
}

.dost-support-action-tickets>b {
    font-size: 15px
}

.dost-support-panel:not(.is-form) .dost-support-action-grid>a,
.dost-support-panel:not(.is-form) .dost-support-action-grid>button {
    min-height: 54px;
    padding: 0 12px;
    gap: 9px
}

.dost-support-action-grid i {
    font-size: 18px
}

.dost-support-action-grid strong {
    font-size: 11px
}

.dost-support-panel:not(.is-form) .dost-support-footer {
    min-height: 48px;
    padding: 11px 18px calc(11px + env(safe-area-inset-bottom));
    font-size: 10px
}

.dost-support-panel:not(.is-form) .dost-support-footer i {
    font-size: 15px
}

@media(max-width:1023px) {
    #dost-support-launcher {
        display: none
    }
}

@media(max-width:768px) {
    .dost-support-panel:not(.is-form) .dost-support-header {
        min-height: 68px;
        padding: 12px 16px
    }

    .dost-support-panel:not(.is-form) .dost-support-body {
        padding: 18px 16px 17px
    }

    .dost-support-panel:not(.is-form) .dost-support-body h2 {
        font-size: 18px
    }

    .dost-support-panel:not(.is-form) .dost-support-action-primary>strong {
        font-size: 12px
    }

    .dost-support-panel:not(.is-form) .dost-support-action-tickets {
        min-height: 62px
    }
}

.dost-account-content>.support-create-page {
    width: 100%;
    margin: 0;
    color: #172436
}

.dost-account-content>.support-create-page .support-create-breadcrumb {
    margin: 0 0 22px
}

.dost-account-content>.support-create-page .support-create-hero h1 {
    font-size: 28px
}

.dost-account-content>.support-create-page .support-create-layout {
    grid-template-columns: 190px minmax(0, 1fr);
    gap: 20px
}

.dost-account-content>.support-create-page .support-create-guide {
    padding: 16px
}

.dost-account-content>.support-create-page .support-create-guide>span {
    min-height: 62px;
    font-size: 12px
}

@media(max-width:768px) {
    .dost-account-content>.support-create-page .support-create-layout {
        grid-template-columns: 1fr
    }

    .dost-account-content>.support-create-page .support-create-hero h1 {
        font-size: 25px
    }
}

/* Guest ticket detail */
.support-guest-ticket {
    width: min(1160px, calc(100% - 36px));
    max-width: none;
    margin: 30px auto 52px
}

.support-guest-detail-card {
    border-color: #dfe4eb;
    border-radius: 14px;
    box-shadow: 0 10px 34px rgba(24, 40, 62, .07)
}

.support-guest-detail-card .support-page-head {
    align-items: center;
    padding: 24px 28px
}

.support-ticket-heading {
    min-width: 0
}

.support-guest-label {
    display: block;
    margin: 14px 0 4px;
    color: #69758a;
    font-size: 12px
}

.support-ticket-heading h1 {
    margin: 4px 0 8px;
    font-size: 23px
}

.support-ticket-heading p {
    display: flex;
    align-items: center;
    gap: 10px;
    font-size: 13px
}

.support-ticket-heading p strong {
    font-weight: 700
}

.support-status {
    gap: 6px;
    border: 1px solid transparent
}

.support-status-in_review {
    border-color: #f2d083
}

.support-guest-notice {
    display: flex;
    align-items: center;
    gap: 14px;
    margin: 16px 20px;
    padding: 13px 16px;
    border-radius: 10px;
    background: #f4f8fd;
    color: #26374d
}

.support-guest-notice>i {
    display: grid;
    place-items: center;
    flex: 0 0 38px;
    height: 38px;
    border: 1px solid #d9e7f7;
    border-radius: 9px;
    background: #fff;
    color: #1766c2;
    font-size: 19px
}

.support-guest-notice span {
    display: grid;
    gap: 3px
}

.support-guest-notice strong {
    font-size: 12px
}

.support-guest-notice small {
    color: #68768a;
    font-size: 12px
}

.support-guest-detail-card .support-thread {
    gap: 16px;
    padding: 0 20px 18px
}

.support-message-row {
    display: flex;
    align-items: flex-start;
    gap: 12px
}

.support-message-row-customer {
    justify-content: flex-end
}

.support-message-row-agent {
    justify-content: flex-start
}

.support-guest-detail-card .support-message {
    width: min(720px, 72%);
    max-width: none;
    box-sizing: border-box;
    padding: 15px 18px;
    border: 1px solid #dfe4eb;
    background: #fff;
    box-shadow: 0 3px 10px rgba(24, 40, 62, .04)
}

.support-guest-detail-card .support-message-customer {
    background: linear-gradient(135deg, #fff6f7, #fff0f3);
    border-color: #f3d7dc
}

.support-guest-detail-card .support-message-customer header strong,
.support-guest-detail-card .support-message-agent header strong {
    color: #e1132e
}

.support-agent-avatar {
    display: grid;
    place-items: center;
    flex: 0 0 42px;
    height: 42px;
    margin-top: 8px;
    border-radius: 50%;
    background: linear-gradient(135deg, #df001d, #f31b36);
    color: #fff;
    font-size: 13px;
    font-weight: 800
}

.support-message-attachment {
    display: flex;
    align-items: center;
    gap: 8px;
    margin-top: 12px;
    padding: 9px 11px;
    border: 1px solid #dde3eb;
    border-radius: 9px;
    background: #fff;
    color: #27354a;
    text-decoration: none
}

.support-message-attachment i {
    color: var(--dost-support-red)
}

.support-message-attachment span {
    min-width: 0;
    overflow: hidden;
    font-size: 12px;
    font-weight: 700;
    text-overflow: ellipsis;
    white-space: nowrap
}

.support-message-attachment small {
    margin-left: auto;
    color: #7d8899;
    font-size: 10px
}

.support-guest-detail-card .support-reply {
    margin: 0 20px 16px;
    padding: 0;
    overflow: hidden;
    border-radius: 11px;
    background: #fff
}

.support-reply-message {
    display: block
}

.support-reply-message textarea {
    display: block;
    width: 100%;
    min-height: 92px;
    box-sizing: border-box;
    padding: 14px;
    border: 0;
    outline: 0;
    resize: vertical;
    color: #263247;
    font: 500 13px/1.55 inherit
}

.support-reply-actions {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 16px;
    padding: 10px 12px;
    border-top: 1px solid #e5e9ef
}

.support-reply-upload {
    display: flex;
    align-items: center;
    gap: 14px;
    min-width: 0
}

.support-reply-upload label {
    position: relative;
    display: inline-flex;
    align-items: center;
    gap: 7px;
    min-height: 35px;
    padding: 0 12px;
    border: 1px solid #dce2ea;
    border-radius: 8px;
    color: #263247;
    font-size: 12px;
    font-weight: 700;
    cursor: pointer
}

.support-reply-upload input {
    position: absolute;
    width: 1px;
    height: 1px;
    overflow: hidden;
    opacity: 0
}

.support-reply-upload small {
    max-width: 310px;
    overflow: hidden;
    color: #7b8798;
    font-size: 11px;
    text-overflow: ellipsis;
    white-space: nowrap
}

.support-reply-actions .support-primary {
    width: auto;
    min-width: 120px;
    min-height: 36px;
    padding: 0 16px;
    font-size: 12px
}

.support-guest-detail-card .support-events {
    margin: 0 20px 16px;
    padding: 12px
}

.support-guest-security {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 9px;
    margin: 18px auto 0;
    color: #6e7a8d;
    font-size: 12px;
    text-align: center
}

.support-guest-security i {
    color: #8390a2
}

.dost-support-page main>.container {
    max-width: none
}

.sr-only {
    position: absolute;
    width: 1px;
    height: 1px;
    padding: 0;
    margin: -1px;
    overflow: hidden;
    clip: rect(0, 0, 0, 0);
    white-space: nowrap;
    border: 0
}

@media(max-width:768px) {
    .support-guest-ticket {
        width: calc(100% - 20px);
        margin: 14px auto 30px
    }

    .support-guest-detail-card .support-page-head {
        align-items: stretch;
        padding: 18px;
    }

    .support-ticket-heading h1 {
        font-size: 20px
    }

    .support-status {
        align-self: flex-start
    }

    .support-guest-notice {
        margin: 12px
    }

    .support-guest-detail-card .support-thread {
        padding: 0 12px 14px
    }

    .support-guest-detail-card .support-message {
        width: min(88%, 680px)
    }

    .support-agent-avatar {
        flex-basis: 34px;
        height: 34px;
        font-size: 10px
    }

    .support-guest-detail-card .support-reply {
        margin: 0 12px 12px
    }

    .support-reply-actions {
        align-items: stretch;
        flex-direction: column
    }

    .support-reply-upload {
        justify-content: space-between
    }

    .support-reply-upload small {
        max-width: 55%
    }

    .support-reply-actions .support-primary {
        width: 100%
    }

    .support-guest-detail-card .support-events {
        margin: 0 12px 12px
    }

    .support-guest-security {
        padding: 0 12px;
        font-size: 11px
    }
}

/* Account ticket detail */
.support-account-detail-card {
    border: 0;
    background: transparent;
    box-shadow: none;
    overflow: visible
}

.support-account-detail-card .support-page-head {
    align-items: center;
    padding: 0 0 16px;
    border: 0
}

.support-account-detail-card .support-back {
    display: inline-flex;
    align-items: center;
    gap: 7px;
    margin-bottom: 12px;
    color: #596579;
    font-size: 12px
}

.support-account-detail-card .support-ticket-heading h1 {
    margin: 0 0 7px;
    font-size: 23px
}

.support-account-detail-card .support-ticket-heading p {
    display: flex;
    align-items: center;
    gap: 9px;
    font-size: 12px
}

.support-account-detail-card>.support-status {
    margin-right: 4px
}

.support-ticket-order {
    box-sizing: border-box;
    margin: 0 0 16px;
    padding: 16px;
    border-color: #dfe4eb;
    background: #fff
}

.support-ticket-order>i {
    display: grid;
    place-items: center;
    flex: 0 0 44px;
    height: 44px;
    border-radius: 9px;
    background: #eef5ef;
    color: #188a4e;
    font-size: 20px
}

.support-ticket-order span {
    gap: 6px
}

.support-ticket-order span>strong {
    color: #172436;
    font-size: 13px
}

.support-ticket-order span>small {
    display: flex;
    align-items: center;
    gap: 7px;
    color: #6f7b8e;
    font-size: 11px
}

.support-ticket-order span>small i {
    color: #16a05a
}

.support-ticket-order>a {
    display: inline-flex;
    align-items: center;
    gap: 9px;
    color: var(--dost-support-red);
    font-size: 12px;
    font-weight: 700;
    text-decoration: none
}

.support-account-detail-card .support-thread {
    gap: 16px;
    padding: 0 0 16px
}

.support-account-detail-card .support-message-row {
    display: flex;
    align-items: flex-start;
    gap: 12px
}

.support-account-detail-card .support-message-row-customer {
    justify-content: flex-end
}

.support-account-detail-card .support-message-row-agent {
    justify-content: flex-start
}

.support-account-detail-card .support-message {
    width: min(680px, 82%);
    max-width: none;
    box-sizing: border-box;
    padding: 14px 16px;
    border: 1px solid #e0e5ec;
    border-radius: 12px;
    background: #fff;
    box-shadow: 0 3px 12px rgba(24, 40, 62, .035)
}

.support-account-detail-card .support-message-customer {
    border-color: #f4dce0;
    background: linear-gradient(135deg, #fff7f8, #fff0f3)
}

.support-account-detail-card .support-message header strong {
    color: #172436
}

.support-account-detail-card .support-message-customer header strong {
    color: #e1132e
}

.support-account-detail-card .support-message p {
    font-size: 12px;
    line-height: 1.6
}

.support-account-detail-card .support-agent-avatar {
    flex: 0 0 42px;
    height: 42px
}

.support-account-detail-card .support-reply {
    margin: 0 0 16px;
    padding: 0;
    overflow: hidden;
    border: 1px solid #dfe4eb;
    border-radius: 11px;
    background: #fff;
    gap: 0;
}

.support-account-detail-card .support-reply-message textarea {
    min-height: 86px
}

.support-account-detail-card .support-reply-actions {
    justify-content: flex-end;
    padding: 10px 12px
}

.support-account-detail-card .support-reply-actions .support-primary {
    width: auto;
    min-width: 125px;
    min-height: 36px;
    padding: 0 16px;
    font-size: 12px
}

.support-account-detail-card .support-ticket-actions {
    padding: 0 0 16px
}

.support-account-detail-card .support-ticket-actions button {
    display: inline-flex;
    align-items: center;
    gap: 7px
}

.support-account-detail-card .support-events {
    margin: 0;
    padding: 12px 14px;
    background: #fff
}

.support-account-detail-card .support-events summary {
    font-size: 12px
}

@media(max-width:768px) {
    .support-account-detail-card .support-page-head {
        align-items: stretch;
        padding: 4px 0 14px
    }

    .support-account-detail-card .support-ticket-heading h1 {
        font-size: 20px
    }

    .support-account-detail-card>.support-status {
        align-self: flex-start;
        margin: 0
    }

    .support-ticket-order {
        align-items: flex-start;
        margin: 0 0 16px;
        padding: 12px
    }

    .support-ticket-order>i {
        flex-basis: 38px;
        height: 38px
    }

    .support-ticket-order span {
        min-width: 0
    }

    .support-ticket-order span>strong {
        overflow-wrap: anywhere
    }

    .support-ticket-order>a {
        margin-left: auto;
        white-space: nowrap
    }

    .support-account-detail-card .support-thread {
        padding: 0 0 14px
    }

    .support-account-detail-card .support-message {
        width: min(88%, 680px)
    }

    .support-account-detail-card .support-agent-avatar {
        flex-basis: 34px;
        height: 34px;
        font-size: 10px
    }

    .support-account-detail-card .support-reply,
    .support-account-detail-card .support-events {
        margin-left: 0;
        margin-right: 0
    }

    .support-account-detail-card .support-reply-actions {
        align-items: stretch;
        flex-direction: column
    }

    .support-account-detail-card .support-reply-actions .support-primary {
        width: 100%
    }

    .support-account-detail-card .support-ticket-actions {
        padding-left: 0;
        padding-right: 0
    }
}

.support-ticket-index>.support-ticket-index-head .support-primary {
    display: flex;
    align-items: center;
    padding: 10px 15px;
    color: #fff;
    border-radius: 7px;
    background: var(--dost-red);
    font-size: 11px;
    font-weight: 700;
    gap: 7px;
}

.support-ticket-index>.support-ticket-index-head .support-primary:hover {
    background: #d9102a;
    color: #fff !important
}

.support-reply-closed {
    display: flex;
    align-items: center;
    gap: 9px;
    margin: 0 4px 12px;
    padding: 13px 15px;
    border: 1px solid #e1e5eb;
    border-radius: 10px;
    background: #f7f8fa;
    color: #667286;
    font-size: 12px;
    font-weight: 600
}

.support-reply-closed i {
    color: #7d8898
}